PHL RAMP SHIFT BID SCREWED-UP AGAIN
- Thread starter goya
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barbeetantrums
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Ramp shift bid pulled down due to numerous errors. Once again management screws up. Major people problem's receiving band-aid treatment.
PHX ramp bid was extended one month because the ramp director "forgot" about it. It totally slipped his mind. Nice to know he's thinking about us.
They have to pull it down at least twice or it's not a real bid. Way to go Admin., as well as the select ramp managers who seem to not give a rats A$# when they create it.
barbeetantrums
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Under Ken Fisher's regime as ramp director at PHX, errors delayed bids countless times. His successor just plain "forgets" about the bid. Twisted irony.
I think it must be a class in Management 101. "How to screw up a bid". Amazing too how no one is ever allowed to double check the managers schedule since "they know what they're doing" only to have to pull it down and redo. You'd think that after a couple times of showing incompetence they'd rather have someone "proofread" the schedule before posting and be embarrassed about 1 or 2 people seeing their screwups instead of having the whole station hear about it.
No overlaps leaving customers standing in line with no or 1 agent at the counter while agents checkout/ havent started yet.
One day of the week with only 1 agent scheduled to work the late flight at the gate.
Agents scheduled to work hours after the last flight due to a reduction in Sat flying.
Several days with people tripping over each other, while other days we are short (a redo of days off would eliminate this problem).
These are just a few examples that I remember from recent bids.
No overlaps leaving customers standing in line with no or 1 agent at the counter while agents checkout/ havent started yet.
One day of the week with only 1 agent scheduled to work the late flight at the gate.
Agents scheduled to work hours after the last flight due to a reduction in Sat flying.
Several days with people tripping over each other, while other days we are short (a redo of days off would eliminate this problem).
These are just a few examples that I remember from recent bids.
This phenomena runs up and down US management. In one small station, the bid was a political instrument to reward and punish. Plus the inefficiencies described - uncovered slots with active flights, not enough staffing for active flights, etc. It got hard to tell if you were being deliberately screwed, or just the victim of incompetence.
The agents once gave the manager a schedule with better coverage (laid out in an nice little Excel sheet, which could have been a mistake - the manager had no computer skills) with a few less p/t hours, helping him stay on budget.
80% of the station signed the petition requesting the schedule.
Summarily rejected - US management would rather eat their children than involve the troops.
But it proved the larger point - the schedule wasn't about efficiency or the budget, as had been claimed. It was about politics.
The agents once gave the manager a schedule with better coverage (laid out in an nice little Excel sheet, which could have been a mistake - the manager had no computer skills) with a few less p/t hours, helping him stay on budget.
80% of the station signed the petition requesting the schedule.
Summarily rejected - US management would rather eat their children than involve the troops.
But it proved the larger point - the schedule wasn't about efficiency or the budget, as had been claimed. It was about politics.
