PHL Yesterday

[hack73]

For yesterday,US Airways missed over 1500 bags in PHl.When is the so called "EXPERTS" from AWA going to address the problems.It looks like we are headed for another embrassing Holiday season!

 

[PQAKnow-It-All]

For yesterday,US Airways missed over 1500 bags in PHl.When is the so called "EXPERTS" from AWA going to address the problems.It looks like we are headed for another embrassing Holiday season!

any idea why there are so many bag delays in PHL? is it an employee moral issue, or something larger, like planning/scheduling/equipment shortages?

I'd be interested on PHL agts self diagnosis of the problem.

 

[Pacemaker]

It's been this way for years so I think a quick solution is unlikely.

For the first time since I left US Airways to join America West a year ago, I returned to PHL. Taxiing in we had to stop for a bag sitting in the middle of the ramp. We noted several folks milling around the area, all blithely ignored the bag until finally the roar of our two thirsty IAE V2500's became too much to bear and someone sauntered out to remove the bag. Proceeded to the gate, no jetway driver. On the return flight our scheduled crew meal was nowhere to be found. Checked with several different sources, no answers. Pushed back 10 minutes late despte being ready to go on time. "We're too busy in here".

Way to go usair, glad to see there are still some things you can count on.

Heaven help us all.

 

[US1YFARE]

Way to go usair, glad to see there are still some things you can count on.

Yes, and this new management team is starting to screw the loyal customers also. You are right, some things do not change.

 

[hula-flyguy]

Crew meal? Whats a crew meal? hehehehe

 

[UWCactus]

Yes, and this new management team is starting to screw the loyal customers also. You are right, some things do not change.

Before you start knocking the new managment, give them time to fix this. Don't forget a lot of this is related to PHL airport itself, traffic, delays resuling in misconnect bags and pax. You can't change things overnight folks, this has been just over a month now and you want miracles...chill out a little. Until then, stuff will happen...just don't make it happen on purpose.

 

[PITbull]

any idea why there are so many bag delays in PHL? is it an employee moral issue, or something larger, like planning/scheduling/equipment shortages?

I'd be interested on PHL agts self diagnosis of the problem.

Yea, its called "overload"... take some of the connecting traffic to PIT.

 

[US1YFARE]

Before you start knocking the new managment, give them time to fix this. Don't forget a lot of this is related to PHL airport itself, traffic, delays resuling in misconnect bags and pax. You can't change things overnight folks, this has been just over a month now and you want miracles...chill out a little. Until then, stuff will happen...just don't make it happen on purpose.

Actually, I wasn't even referring to the mess in PHL. I was referring to recent changes that are making US's most loyal FF question why they fly US--particuarly those, like me, who do not buy cheap tickets.

 

[Pacemaker]

The crux of the issue is this - at America West I don't see situations where a bag is left sitting on a ramp brining an airplane to a halt while able-bodied employees cruise blissfully right on by. It seems to be endemic to US Airways and specifically PHL. I'm not sure how Doug Parker & Co. go about changing that. What are they supposed to do, fire eveybody and bring in replacements from PHX?

 

[aafsc]

Maybe it is those new wages or new hires or both. How many of the people in PHL are veteran employees and how many are new hires? With the new rates of pay combined with cold weather, holiday crowds, and equipment shortages, USAir might be in for a long winter in PHL.

 

[trvlr64]

The crux of the issue is this - at America West I don't see situations where a bag is left sitting on a ramp brining an airplane to a halt while able-bodied employees cruise blissfully right on by. It seems to be endemic to US Airways and specifically PHL. I'm not sure how Doug Parker & Co. go about changing that. What are they supposed to do, fire eveybody and bring in replacements from PHX?

LOL

you'd have to fire 1/2 to 3/4 of the "employees" in PHL then!!

do the employees in PHX wear dewrags and baggy jeans around their hips when at work like those in PHL?

 

[allstrike]

do the employees in PHX wear dewrags and baggy jeans around their hips when at work like those in PHL?

"YA BABY THUGS ON TUGS IT ROCKS"

 

[FlyUs]

The crux of the issue is this - at America West I don't see situations where a bag is left sitting on a ramp brining an airplane to a halt while able-bodied employees cruise blissfully right on by. It seems to be endemic to US Airways and specifically PHL. I'm not sure how Doug Parker & Co. go about changing that. What are they supposed to do, fire eveybody and bring in replacements from PHX?

Only in PHL.

 

[SpinDoc]

Yea, its called "overload"... take some of the connecting traffic to PIT.

PITBull:

Best idea yet. But don't count on it.
Previous US management screwed the
ACAA and new HP management doesn't
want to lose face and admit that
PHL is a P.O.S, and PIT is a great
CONNECTING hub.

PHL is a good revenue generating
O&D airport, and a good International
hub, but it absolutely stinks as a
domestic connecting hub.

Hopefully, someday it will dawn
upon HP management and they will
make up with the ACAA and fix the
problem.

1500 bags left behind ought to cost somebody their job.

Bob:

The reality of the situation is that
it hasn't cost anyone their job yet,
but it DOES cost a great deal of
money to deliver misconnecting bags,
and the negative goodwill causes
untold lost revenue from people who
are fed up and travel on other
carriers because of the bag problems
in PHL.

I look to Doug Parker and his
team of managers to see through
the PHL mess and make the necessary
changes to stop the losses in the
next few weeks.

 

[MarkMyWords]

Before everyone jumps on Bob's heads will roll band wagon, someone get details of root causes first. It is my understnading that there were issues with the bag system - in the A concourse - the past couple of days. Some sort of software issue that caused a huge bag jam.

Does anyone have FACTS to share before se start firing people.