eolesen
Veteran
- Joined
- Jul 23, 2003
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Question regarding cubing out. Was it ever common practice to deny a revenue pax an open seat (standby rev pax for instance) soley because their bags were not going to get on a cubed out flight?
If we knew the bag couldn't be loaded, we'd give the customer the option of going without it, and mark the bag as a voluntary-separation (meaning the customer was on the hook for reclaiming vs. AA delivering it).
For confirmed customers, practice to the Caribbean prior to the embargo was to have customers with excess bags identify which bags they wanted as must-rides, and which could be kept back if there wasn't room. I don't recall ever having a cube-out on the free-allowance bags alone with the A300 or DC10 (wouldn't be at all surprised if it's happening with with the 757 and 737 today..)
Backlogs got forwarded as space permitted, and when it was really backed up, SOC would throw in a "pilot trainers" on JFK-SJU-SDQ-JFK or another routing where it was OK to carry freight, bags, mail but no passengers... But that was back when fuel was cheap, and we were taking delivery of new aircraft just about every week.