Guess they should have voted YES for the Union.
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US Airways may implement a “Work At Home” program for Reservations Sales Agents as follows:
a. WAH positions will be voluntary and will be established based
on the needs of service in Reservations Center(s) as determined
by the company and will not exceed 30% of the RSR workforce
(FTE).
b. WAH positions will be paid at the MDA Rate.
c. WAH eligibility will be open to employees who live within a
certain distance and/or area code and/or availability to the
required technology.
d. The company will provide computer hardware and its
maintenance. Installation of any additional hardware or
software on company equipment is strictly prohibited. The
company will be responsible for the monthly cost and
installation of DSL and/or any additional required phone lines.
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e. WAH will be considered a separate duty assignment within the
center.
f. Eligible active RSA employees may apply for transfers to and
from WAH vacancies in accordance with the provisions of
Article 9, A.1 or 9, B.1, as applicable. RSA's will not be
involuntarily assigned to WAH positions.
g. Employees on the final level of discipline for performance or
attendance control will not be eligible for transfer to WAH.
h. Employees subsequently placed on the final level of discipline
for performance or attendance control while in the WAH, may
be returned by the company to a duty assignment within the
Reservations Center at the applicable rate of pay.
i. WAH employees may be required to temporarily return to the
Reservations Center when required by the company (e.g.,
training, meetings, power failures, technical hardware or
software failures or where required to address performance 1
issues).
j. Employees awarded WAH positions will be:
1) Required to provide an adequate space in their home free of
all outside distractions (e.g., noise from children, animals,
TV/Radio or any other noise distractions).
2) Required to obtain any necessary office equipment/supplies
including but not limited to a desk, chair, pens, paper,
storage, etc.
3) Required to maintain adequate transportation and be
available to report to the Reservations Center, as required
by the company.
4) Responsible for the cost of necessary utilities, including any
additional ongoing utility cost associated with WAH
k. Employees awarded WAH positions will be assigned to a
transition desk in order to become familiar and proficient with
all WAH procedures including but not limited to
troubleshooting, software and hardware repairs, computer and
telephone set up and familiarization with technical assistance
procedures. Once the employee achieves the necessary
proficiency as determined by the company, the employee will be
released to begin working from home.
l. Employees awarded WAH positions will be subject to a stability
period of 12 months following assignment to the actual work at
home position. Employees in their stability period will be
ineligible for any in-station and/or system transfers.
m. WAH employees who move from their existing home will be
reassigned to the Reservations Center until such time as it can
be determined that their new location meets the eligibility
requirement for WAH. Employees will be responsible for all
costs associated with moving and reinstalling equipment.
n. WAH employees who transfer or terminate will be responsible
to disconnect and personally return all WAH assigned
equipment to the Reservations Center in good working order
and in a timely fashion.
o. Workplace injury liabilities will be limited to injuries which
occur in the work area, including the office area, kitchen,
bathroom and connecting corridors.
