The Final Draft - A letter to Mr Seigel from a US1

On 9/6/2002 12:38:21 AM hopethingswillbeok wrote:
......she probably travels on non ref all the time and do we really need this kind of business?????????????

Are you saying that this sort of behavior would be acceptable if she was flying on a refundable fare? No? In not that then why bring it up?
Reality Check,

Thank you for your thoughtful response. I agree that in this case it probably could have been done. It is part of a letter sent to the powers that be regarding last Saturday's fiasco. I actually finished the letter in the DCA club, but would have much rather been on the way home to tuck my kid in...

As always, I wish you and your colleagues the best..and thanks for your excellent service in spite of the current situation!! You ARE appreciated.

Also, I don't check bags..only as a last resort on a long or international trip.