Thank you so much. My wife non-revs quite a lot, and knows how to keep her expectations in check. You were clearly half-frozen in the moderate freezing rain and sleet that was coming down, and you apparently did one HECK of a job pulling bags and getting them to folks- apparently a lot of shouting, surly folks.
She said she's never seen such a good attitude, and never expected you to personally go find her checked bag after the cx of her flight(s). You did, and you THANKED HER for being nice. You had no idea she was a pass traveler until AFTER you pulled her bag and got it to her.
That's truly appreciated. I'll find out who you are and thank you personally, and pass along to whomever I can the details of what you were doing during a mild meltdown in a winter storm.
* just thought of something: This is sincere. This is not a joke.
She said she's never seen such a good attitude, and never expected you to personally go find her checked bag after the cx of her flight(s). You did, and you THANKED HER for being nice. You had no idea she was a pass traveler until AFTER you pulled her bag and got it to her.
That's truly appreciated. I'll find out who you are and thank you personally, and pass along to whomever I can the details of what you were doing during a mild meltdown in a winter storm.
* just thought of something: This is sincere. This is not a joke.
