Update from Chris Bowers


Aug 27, 2002
Just got this. Emails from Mr. Bowers have always been to the point and honest...no BS. I appreciate that.
To all UA employees: keep your chin up. I can''t wait for my next trip in the friendly skies. You are the best airline employees out there - bar none.
Good luck to you all.
December 5, 2002
Dear Mr. ##:
It is no secret that things have been tough at United. We
were disappointed to learn yesterday that the Airline Transportation Stabilization Board (ATSB) could not approve the proposal submitted by United for a $1.8 billion federal loan guarantee.
Whatever course we now chart with the company, I want to be emphatically clear that United will continue to fly and deliver exceptional service to customers worldwide. And, as a Mileage Plus® member, you can continue to accrue and redeem miles with confidence.
Challenging times make a company stronger, leaner and more focused. The employees of this airline stand ready and committed to serve you today and in the future.
Thank you for your support and we''ll keep you posted.
Chris Bowers
Senior Vice President
Marketing and sales