PineyBob said:It's not just a four month issue. baggage issues and US Airways in PHL have been around for a minimum of 5 YEARS that I've been flying.
Car services regularly charge "Waiting time" 30 minutes after the aircraft arrives and customers don't have bags.
The place is a pig sty, the TSA is uncooperative and you have to ask WHY? Are all of these people wrong and only US Airways has a clue? OR is it the other way around?
From a customer perspective US can't even maintain an elite line in PHL and they expect customers to have confidence in their ability to outsource more mission critical functions?
[post="260552"][/post]
Finish or Ignore said:It started with the buildup at PHL by W and G.[post="260782"][/post]
I will agree with you on that point. But who vastly increased service there without addressing those problems?D M G said:We had major issues in PHL 3 or 4 years before W&G came along. A quick example would be our old belt system. It was so bad that the company had Ramp Supervisors assigned to stand at the belts from 6:00am until 10:00pm seven days a week to clear the jams. This was in addition to the Sky Caps on the other side whose job included clearing jams. It created six full time Supervisor positions (and since we were not Union at the time it had nothing to do with a Union demanding more jobs). This went on for a couple of years until the new baggage claim opened.
Back on topic. The morons at CCY didn't give PHL the proper staffing and equipment when a ton of money was being made here, and I wouldn't expect them to throw any money at this place now that PHL isn't the money maker it once was. It doesn't matter who or how many they fire, the mentality at CCY will never change.
[post="260869"][/post]
Finish or Ignore said:I will agree with you on that point. But who vastly increased service there without addressing those problems?
[post="261009"][/post]