I'm not blind - I just think constant complaining doesn't make anything better. - If you don't have a negative attitude on this board you are basically attacked and assumed to be drinking the kool aide.
typical DoUgIe loving westie blaming the customer. it's absolutely pitiful. and a reflection of your corporate culture.
the reason that so many complain is because so many care. this isn't a difficult concept...you don't even have to be "conceptual" to understand it.
it's humbling for me to even consider the existence of the FFOCUS organization. you westies (hereafter DoUgIe lovers is implied) scoff at frequent flyers as if they are the enemy. how misguided. another reflection of your corporate culture.
it's humbling for me to hear the complaints of colleagues who are rightfully pi$$ed and powerless to DoUgIe and his gang from ametuer high as they rape this airline, its employees and customers. they brag about securing $0.03 bags of pretzels while simultaneously eliminating common sense ammenities. how backwards. another reflection of your corporate culture.
it's humbling for me to hear and read the legitimate complaints of our customers. it means they care. you don't understand that, never will. you just tell them to fly another airline. what a disgrace. another reflection of your corporate culture.
complaining, particularly at the level experienced on these boards, is indicative of CONCERN and a desire for change!!
yet DoUgIe and the rest of his underqualified cohorts sip cocktails and "conceptualize" all things profound...perhaps, the swoosh?
i wish they would not only conceptualize, but actualize their much delayed departure from this airline.