DL plans SEA-LHR, seeks joint venture with Virgin Atlantic

[WorldTraveler]

well, duh, the creditors RAN the show during the transition. The board had no choice but to hire who the creditors said they wanted....

a VERY large percentage of senior leaders in the industry have spent some time at AA... it used to be known as a very well run company and it was THE place to be to be on the cutting edge of the US airline industry.... unless you were at WN - haha.

it also doesn't change that you couldn't possibly have said that DL engaged in an operation Visine to get rid of everything Visine and then say that NW had to bring in DL mgmt.... so which one should we believe? they both can't be true.

 

[eolesen]

Again, you miss the obvious (to everyone but you) sarcasm in my statement about Northwest bringing in DL management.

There isn't enough time or energy in the day to fix your obtuseness, so I won't bother.

The topic was VS, which you decided to deflect to somehow be about AA.

 

[WorldTraveler]

no, it wasn't sarcasm - or if it was it was riddled with factual errors.

AA mgmt. was largely swept out at the orders of AMR's creditors and US mgmt. now runs the show.

DL mgmt. is and remains a blend of PMDL and PMNW leaders as well as those who have had experience at other airlines and at companies outside of the airline industry.

The topic is actually about SEA-LHR, a route which DL is flying in partnership with Virgin Atlantic as DL promised it would do if the JV was approved. DL will continue to grow its presence at LHR and I would bet you lunch that a LAX-LHR flight will be operated on a DL aircraft within a few years.... and that is significant considering that LHR is one of AA's most significant markets from LAX, and one that DL doesn't benefit from to the degree it could due to the separation between carriers at LAX.

 

[700UW]

Looks like VX is winning, lol.
 

Top Airlines in 2014 performance ranking
1. Virgin America
2. JetBlue
3. Hawaiian
4. Delta
5. Alaska

Full 2014 report can be downloaded at:
http://www.airlinequalityrating.com/reports/2014aqr.pdf


News article:
Virgin America tops airline quality report
http://www.usatoday.com/story/money/...014/04/07/airline-quality/7306649/
 

 

[WorldTraveler]

yep... and they fly an almost entirely point to point niche operation.

not surprising they do as well as they do.

bet you missed this part of the report

"Other carriers to see declining performance scores were Frontier, US Airways, and American Eagle."

 

[700UW]

And you missed this part:
 

US Airways (US) showed improvement in two of the four performance areas tracked for 2013. A closer look reveals that US Airways performed worse in on-time performance (81.1% in 2013 compared to 85.9% in 2012) and mishandled baggage (2.52 per 1,000 passengers in 2013 compared to 2.14 in 2012). A customer complaint rate of 1.42 per 100,000 passengers in 2013 compared favorably to a 2012 rate 0f 1.74. An involuntary denied boarding rate of 0.61 per 10,000 passengers in 2013 compared to 0.68 in 2012 was also an area of performance gain for US Airways. Their overall 2013 AQR score of -0.88
reflects a slight decline over their -0.87 score for 2012.
 

A decline of .01 is nothing bad.
 

 
Delta Air Lines (DL) On-time percentage for 2013 shows a decline over 2012 (86.5% in 2012 and 84.5% in 2013). Their rate of mishandled baggage of 2.19 bags per 1,000 passengers in 2013 was slightly higher than the 2.10 rate for 2012, but was better than the industry average of 3.21 mishandled bags per 1,000 passengers. An increase in denied boardings (2013 rate of 0.57 per 10,000 passengers compared to 0.51 for 2012) and a reduced rate of customer complaints (0.59 in 2013 compared to 0.73 in 2012) combined to basically keep Delta’s AQR score the same for 2013 (-0.59 in 2013 compared to -0.58 in 2012).
 

 

[WorldTraveler]

just admit that US fell. that is what happened.

note that most airlines improved their customer complaint ratio