WT,
The report states that the very Customers Airlines are trying their hardest to attract right now, the Business Traveler, are turned off by the Customer Service and the fee's and the policies of the airlines.
WN's ranking at the top is due to the fact that they are NOT nickel and dime'ing the Customer to death.
SLC is bought up in many of your posts and your point of view is that DL knows how to compete with WN in SLC therefore, ATL will be safe.
SLC is a mid-market small hub. SLC was picked up from Morris Air and if WN had wanted to grow their operation, they would have. DL uses's it as their western connecting city.
LAX was a large operation that DL picked up from WA. You once saw Western and Delta flights from LAX to LAS, now you don't, because, the market is controlled by WN. Should one infer that Delta is a poor competitor based on that? No.
The 40th Birthday party that WN is throwing with $40.00 fare's is being supported on Airtran.com. The same fare, flight distance's and fare's are being advertised. I would not want to be in any airline Revenue Management control room today because they are seeing the extent and the breath of what the new Southwest/Airtran can influence.
WN has had deep discount fares for years including the $30 and 35 birthday fares that were worse than what they are running now and they happened long before WN set up shop in ATL.
Trying to paint WNs BD sale as something targeted against DL defies the fact that WN has done the very same type of thing multiple times before, and ran even deeper discounted fares on other occasions such as during the fall.
Every airline including WN revenue manages. Each will take as much of this sale as they want or not. Only airlines that advertise the sale (WN/FL) are required to meet DOT requirements for availability of inventory. Other airlines can match the fare and offer no seats if they dont want to take the fares.
WN is a master at marketing…. But you once again try to believe that WN is pulling something out of its hat which other airlines havent figured out.
This is WNs 40th birthday celebration…. Nothing more… let them have cake… if you want a piece, theyll sell you some.
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Again, no one is doubting that WN is running a good airline, has a strong customer following, and makes money. But all of those things say nothing about WNs ability to win in other carriers hubs.
Sure, customers, including business travelers dont like the network carrier unbundled pricing model which forces many passengers to pay for products that were once free.
But all of this STILL doesnt change the fact that WN has YET to win more than a 25% passenger share or a 20% revenue share in any network carrier hub (defined here as a city where the largest carrier boards more than 2500 pax per day in local passengers, even if looking only at US passengers, since that is the only market group in which WN currently competes EXCEPT in DEN.
Here are key network carrier hub markets and WNs passenger and revenue shares, based on 2010 4th quarter DOT data.
PHL WN pax share 21%, 16% rev share
DEN 26, 23
LAX 21, 15
SLC 23, 18
Note that even though WN has more than 20% of US domestic passengers, they havent broken the 20% barrier in terms of revenue.
PIT 20, 18
Note that even though US basically pulled down PIT, WN STILL does not have more than a 20% revenue or passenger share.
STL 41,38 in 2010 …. 2009 36, 31
STL is the best example of where WN grew to the point that the network hub carrier could no longer survive as a hub but WNs share in STL is more than 1 ½ times larger than in most other airline hubs.
Now here are the numbers for ATL for FL
ATL 22% pax share 15% revenue share….
Not much different than other hubs…. Using other hubs as guides, WN likely will be able to grow 2-4 more percent at most… that is all they have ever done in any market EXCEPT for DEN.
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Glad you mention LAX, because so few people understand what DL has done there. Your view of history is a bit revisionist too and not exactly favors WNs actions.
Those who remember history know that AA, DL, and US all had mergers/acquisitions in the 1980 time frame that involved west coast carriers. UA was long established on the west coast. Now four network carriers were battling it out. Most of the cuts on the west coast by AA, DL, and US occurred by the mid 90s…. even in 2000, WN had only a 20% passenger share and less than 10% revenue share.
DL focused its efforts on defending its territory on the east coast and in capturing market share after Eastern collapsed.
Yet DL still has managed to grow its presence at LAX.
Do you realize that despite being the largest passenger carrier at LAX, WN is #4 in revenue behind AA, DL, UA/CO? Every airline is in the business of carrying revenue and AA, DL, and UA have all managed to maintain their revenue share advantages in LAX over WN (even if restricted just to domestic markets to provide a fair playing field).
But lets focus on the east coast since you and others think that DL made a mistake in walking away from the west coast.
Here is the share of passengers boarded on the east coast over a 20 year period, right after the round of mergers in the 90s until the end of last year.
1990 US 22%, DL 16%, AA 13, UA 10
2010 DL 26%, US 15%, AA 12%, UA/CO 17%, FL/WN 17%
Kinda validates that DL did the right thing in defending its core presence on the east coast. Not only is DL the largest carrier east of the Mississippi, but they are by a wide margin and all the other mergers in the industry havent changed that.
Further, if you look at capacity going into the fall when all of the capacity cuts for the network carriers is to take effect, do you realize that DL has more domestic seats available than WN/FL or UA/CO and DL has a sizeable advantage in the number of flights?
Delta has spent decades developing its presence on the east coast and the evidence is overwhelming that other carriers, not DL, will fail at the hands of discount carriers.
Every piece of evidence points to the fact that DL has been by far the most successful US airline at defending its domestic market from low fare carriers, it has grown at the expense of other network carriers who have not been as successful in defending their market share, and despite the cuts in capacity other carriers are making in the US (UA metal alone in the US will be down 10%), DL as of Oct 2011 schedules remains the largest domestic carrier on the basis of seats offered, even considering the FL/WN merger.
Trying to guess WN's actions in ATL based on what happened in SLC isn't something I'd be doing. I'd love to dig into the census data to give you some other indicators like households and family size, but it's not published yet at that level of detail. What I do know is that ATL is in the top 10 largest cities, and SLC barely makes the top 50.
SLC's catchment area is approx 1.7M according to UT state estimates. ATL's catchment area is approx 5.8M, or about 3x larger for those playing the home edition. Adjust for household size, and ATL is about 3.5x larger than SLC (UT has a larger number of people per household...).
Eric,
Glad you want to look to census data but that isnt necessary… the ATL market was stimulated by low fares years ago. There will be no southwest effect in Atlanta…. The market has had plenty of low fare competition over a nationwide scope. Census data wont tell you anything that airline market specific data cant tell you based on how the ATL market has developed for multiple carriers.
Further, you should look up the concept of Reproducibility… it is a cornerstone of the scientific method and it says that under similar conditions, the same result should occur regardless of the setting or person conducting the test.
Further, there are rules of interference that form the science of logic that say that when premise X and premise Y etc reach a conclusion, the outcome can be LOGICALLY inferred to produce the same result regardless of how many times the same premises are applied.
For some reason (I think its apparent why), you and others are trying very hard to prove that all of DLs history of dealing with low fare carriers in general and WN in particular will no longer apply EVEN THOUGH you cannot identify the premises or factors of reproducibility that will change…. in direct opposition to the laws of reproducibility AND the laws of logical inference.
I can appreciate how badly you want to prove that DL will fail at the hands of WN (and that I will be wrong) but the simple fact is that there is no evidence to support that conclusion and therefore there is no logical or rational reason to think it will change now, EVEN THOUGH you cannot identify WHY it should not be any different.
When you and others can identify tangible, proven factors that will make things different in ATL than they have been elsewhere, let me know. Right now, with all due respect, your conclusions are irrational (in the sense of the use of the word to discuss logic) and unscientific.
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When the ^DL will die^ fan club can come up with some sort of reasonable logic, you might be able to convince someone you are right.... right now it is nothing more than emotional hype which will soon show that it is made of nothing of substance.