b737fo
Senior
- Joined
- May 8, 2007
- Messages
- 288
- Reaction score
- 31
Well I looked at the DOT reports like you recommended and from the research I found both HP and US did not have the best stats but guess what? US trailed HP in mishandled bags in 2003, 2004, and in the April 2005 stats (one month before the merger announcement). And you know what else phlagent? HP and US did not have good customer complaint stats either but US again trailed HP in 2003, 2004, and in April 2005. On time arrivals were a little closer with HP behind in 2004 while US was behind in 2003 and April 2005. So while I don't see the truth in your first statement, I will agree with you that this operation now needs some major improvement that will only be possible if the employees decide to work together despite the lack of help afforded by management. Just trying to stick to the facts as much as possible out here.I will repeat myself US when it was US we were ranked in the top 6 in customer satisfaction and Hp has always been on the bottom.
Hp management takes over and look at where we are at, if you don't remember just go and look at the DOT files.
And remember the only other reason that this company is making money is because the amount of money the east
folks gave back, so you westies you should be thanking all those US folks that gave up so much for you and
get this, it's a pretty big one, all you westies took a pay raise at merger time, so you got a raise and we got
your stupid policies and inexperienced management.
PS Where is my pay raise you said I got?