Despite some failures, at least some things are going good at FLL:
Launching in June:
-Seasonal Saturday service to Montego Bay
-Santo Domingo goes from A319 to 757-200
-Guatemala City goes from A319 to A320
-Kingston goes from A319 to A321.
Sky high states: Kingston is packed. I can understand the reason for the A321 on the route. HOWEVER, passengers are confused, GET LOST, get upset by having to offload at Terminal two in FLL for immigrations and customs. Recheck their bags and head off to Terminal Three for all US connections. The logistics cant change, I understand that.....BUT PASSENGERS GET LOST BETWEEN these two areas/terminals. I have heard it countless times, with the comment, "never again".
SOLVE THE PROBLEM, Better explanation in the Attache magazine ON THE AIRPORT (FLL) MAP PAGE, would be helpful. (in SPANISH as well)
The Recheck counter "Agents" should be noticed to verbally let passengers know HOW TO GET FROM TERMINAL TWO TO TERMINAL THREE, CONCOURSE F. via connection bus.