You are quite wrong. I commuted on WN a lot for 6 years. I NEVER saw behavior on a WN flight such as I see on AA almost every flight. Also, as I have a very close friend who is a WN pilot, I can assure you that WN does not tolerate even half of what we are expected to put up with in the cabin at AA on a regular basis. Don't blame WN. Blame AA management who reward bad behavior. Every time a flight attendant tries to get some jerk to conform to FAR's, the jerk complains to AA Customer Relations and he or she is given AAdvantage miles or free tickets to assuage their hurt feelings. That is what causes this kind of behavior. As Pogo used to say, "We have met the enemy, and he is us."
Are you being serious? FAs are the first responders and should be able to take appropriate action with unruly passengers. I worry though that too much autonomy will lead to more incidents like this: http://www.youtube.com/watch?v=O045XYWdEVA
(OJ SMF-DFW December 2009)
Passengers should be accountable for their actions. Awarding vouchers and/or AAdvantage miles in ludicrous. When has AA ever done this? If that's the case AA is rewarding bad behavior that detracts from other passengers' experience, costs the company money, and is a serious safety threat.