EyeInTheSky
Veteran
phl/yyz said:
Let me refresh your memory:
Sunday, Nov. 7, 2004
STEELERS - 27
EAGLES - 3
😛
Clt Vs. Phl
- Thread starter Seatacus
- Start date
Let me refresh your memory:
Sunday, Nov. 7, 2004
STEELERS - 27
EAGLES - 3
😛
Dog Wonder
Veteran
"However, while we were waiting for loading and catering, with different employees helping each other out, we sat and watched the three utility workers from the cockpit through the break room window watching TV, while other aircraft needed their service."
You are a brave person (please note I didn't say man) for attacking the people on the net instead of getting off your lazy ass and confronting them when it would have done some good.
You are a brave person (please note I didn't say man) for attacking the people on the net instead of getting off your lazy ass and confronting them when it would have done some good.
Walmartgreeter
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I believe there have been management mistakes and labor mistakes too. But those employees who called in sick and do not have a legitimate excuse or simply refuse to work need to be fired without back pay, period. As ALPA MEC chairman Bill Pollock said today, “I assure you that your union will demand that the atrocity that occurred in PHL will be fully investigated and those responsible for the damage to our airline will be held accountable for their actions.â€
Regards,
USA320Pilot
Wow, after reading about your above and beyond performance it is tough to even comment...but I will. NOTHING is new at PHL, only you are going out of your way to let us know you handled it SO well. It's PHL for gosh sakes...always has been. The REST of us managed to take care of our pax and crew as best they could WITHOUT trashing the airline. You, on the other hand, are so anxious to fire people you don't see the forest for the trees. PHL has problems...but also a lot (MOST) of great employees, many displaced there. Get off your high horse and do your job. You are not the boss, much less respected. I would advise you to just be quiet for a while. I have never, myself, felt so much pride for the empoyees in the trenches here as I do now. Best to you all. Greeter.
Regards,
USA320Pilot
[post="234109"][/post]
[/quote]Wow, after reading about your above and beyond performance it is tough to even comment...but I will. NOTHING is new at PHL, only you are going out of your way to let us know you handled it SO well. It's PHL for gosh sakes...always has been. The REST of us managed to take care of our pax and crew as best they could WITHOUT trashing the airline. You, on the other hand, are so anxious to fire people you don't see the forest for the trees. PHL has problems...but also a lot (MOST) of great employees, many displaced there. Get off your high horse and do your job. You are not the boss, much less respected. I would advise you to just be quiet for a while. I have never, myself, felt so much pride for the empoyees in the trenches here as I do now. Best to you all. Greeter.
USA320Pilot
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Walmartgreeter:
I have a lot of respect for those employees who are going above and beyond the call of duty. However, I have zero, none, nada, respect for those people who drive tugs around in circles, watch TV instead of doing their job, threaten other employees with violence, or lie when they call in sick with no legitimate excuse.
Meanwhile, I am heartened that Bill Pollock told the pilot group that ALPA "will demand that the atrocity that occurred in PHL will be fully investigated and those responsible for the damage to our airline will be held accountable for their actions.â€
Have a great new year and I wish you and your family the best.
Regards,
USA320Pilot
I have a lot of respect for those employees who are going above and beyond the call of duty. However, I have zero, none, nada, respect for those people who drive tugs around in circles, watch TV instead of doing their job, threaten other employees with violence, or lie when they call in sick with no legitimate excuse.
Meanwhile, I am heartened that Bill Pollock told the pilot group that ALPA "will demand that the atrocity that occurred in PHL will be fully investigated and those responsible for the damage to our airline will be held accountable for their actions.â€
Have a great new year and I wish you and your family the best.
Regards,
USA320Pilot
EyeInTheSky
Veteran
Hate to burst your bubble; but nobody cares what Pollack says.
Dog Wonder
Veteran
Nobody cares what A 320 Pilot says either.
Unless, of course, it gives them another chance to let him know what a tool he is,
Unless, of course, it gives them another chance to let him know what a tool he is,
Walmartgreeter
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Right back at you on the new years and family wishes. Really. I am in a good mood today. I will lay off you next year if you will lay off our fine airline. Bill Pollock could not even hold mangement accountable for its crimes, much less the pitiful few who have betrayed us with their poor performance. I don't really think we are going to make it, but if what I saw on my 2 trips over the weekend is any indication of what U employees are all about...we are giving it our best shot...better than the theives that run us deserve. Best to you and yours 320. Mark.USA320Pilot said:
CynicalResAgent
Veteran
Umm, not to stick up for management because I think someone fell asleep at the wheel, but loosing massive amounts of bags at PHL has happened before with previous staffing levels. While I don't think there was an organized sick out, I'd bet a bunch of people who don't really care if the company sinks decided to not show up, it's ridiculous to argue that all those sick calls were legitimate.
I hear a lot of complaints from passengers about our various operations in my department. Whatever the reasons are, ATC congestion, WX, staffing, management or the work ethics or attitudes of the workers, I know I am not being scientific but (I don't keep a score card on my desk) however, I rarely hear complaints about CLT and often hear them about PHL.
What ever the reason is, this is nothing new, it's been this way for as long as I can remember.....So I blame management for allowing it to be broken for so long.
Fix it
Close PHL as a hub.
Keep the high O/D international Flights and serve the largest 15-20 mainline markets (LAX, SEA, SFO, CLE, IAH) and keep some express (like SWF, PHF, ISP ) and flights to other focus/hub cities, dump the rest and shift the resources over to BOS or FLL, and create another focus city like MCI, IND or IAH.....IAH is a CO stronghold but has one of the better on time perfomances in the nation and a tremendous population, go fares could take off there.
I hear a lot of complaints from passengers about our various operations in my department. Whatever the reasons are, ATC congestion, WX, staffing, management or the work ethics or attitudes of the workers, I know I am not being scientific but (I don't keep a score card on my desk) however, I rarely hear complaints about CLT and often hear them about PHL.
What ever the reason is, this is nothing new, it's been this way for as long as I can remember.....So I blame management for allowing it to be broken for so long.
Fix it
Close PHL as a hub.
Keep the high O/D international Flights and serve the largest 15-20 mainline markets (LAX, SEA, SFO, CLE, IAH) and keep some express (like SWF, PHF, ISP ) and flights to other focus/hub cities, dump the rest and shift the resources over to BOS or FLL, and create another focus city like MCI, IND or IAH.....IAH is a CO stronghold but has one of the better on time perfomances in the nation and a tremendous population, go fares could take off there.
GadgetFreak
Advanced
PITbull said:
I dont know what happened last weekend either. Having said that I very little doubt that a few PHL employees took it upon themselves to give everyone a lesson.
But even had the question been asked before last weekend, "what is the difference between PHL and CLT" I would have answered something like employee attitude and work ethic.
I flew numerous segments through PHL and now basically wont fly through there. Many other US customers agree. The place has been a nightmare for years. Management has made a lot of mistakes at US but there is no way you can convince me that management is responsible for the difference between PHL and CLT or for that matter the difference between PHL and PIT. The single biggest mistake US management has made in my opinion is making PHL the hub instead of PIT.
EyeInTheSky
Veteran
phl/yyz said:
True, it is where more O&D passengers are. Still, PHL has reached critical mass and is continually proving to be passenger unfriendly. Company needs to re-think connecting traffic. Re-route a lot of connecting Northeast traffic back through PIT and CLT and see how quickly the airline gets back to user friendly.
MarkMyWords
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The biggest difference between PHL and CLT is geography. Being sandwitched between NYC and DCA has an effect on us each and every day. Having an airport with no ability to expand to keep up with demand and changes in service patterns doesn't help either.
Our biggest issue with PHL has been and will continue to be ATC. CLT has never had the ATC issues that PHL has.
If we focus strictly on our operation and the difference....I agree 100% it is all about employee attitude. As much as I hate to bring up the mergers, there was a vast difference in employee attitudes and it is still appearant today. PI employees had a great deal of pride in their company and would do what was necessary to get any job done. Divisions between departments were minimal and everyone worked together. There was no such thing as a grievence and employees worked together to do what was necessary to get the job done. US employees were no lees proud of their airline, but the work ethic was vastly different. Station employees were never encouraged to work together and there was never a common goal of getting a job done. In a PI station, it was nothing to see the gate agent board a flight and then run outside to help their co-workers load a plane to get it out as quickly as possible. In a US station a gate agent couldn't move a bag from the jetway to the belt loader without the threat of a grievance.
When I started in a small station, if the flight was delayed or canceled, both the ramp and customer service employees went to the counter to do everything they could to help out. Since we rotated inside and out, everyone was trained to work both job functions. When I moved to a larger station it was much more difficult to have that type of mutual cooperation, but there was always a sense of team work. If a flight arrived late, the crew, the agent and the utility person (after the merger) would work together to turn the flight as quickly as possible. There was never a threat of grievances and the help was always appreciated. As the meshing of employees began, attitudes changed. Suddenly picking up a gum wrapper was grounds for a grievance.
Taking out the operational issues, when you boil it all down, the biggest difference is employee attitude and pride.
Our biggest issue with PHL has been and will continue to be ATC. CLT has never had the ATC issues that PHL has.
If we focus strictly on our operation and the difference....I agree 100% it is all about employee attitude. As much as I hate to bring up the mergers, there was a vast difference in employee attitudes and it is still appearant today. PI employees had a great deal of pride in their company and would do what was necessary to get any job done. Divisions between departments were minimal and everyone worked together. There was no such thing as a grievence and employees worked together to do what was necessary to get the job done. US employees were no lees proud of their airline, but the work ethic was vastly different. Station employees were never encouraged to work together and there was never a common goal of getting a job done. In a PI station, it was nothing to see the gate agent board a flight and then run outside to help their co-workers load a plane to get it out as quickly as possible. In a US station a gate agent couldn't move a bag from the jetway to the belt loader without the threat of a grievance.
When I started in a small station, if the flight was delayed or canceled, both the ramp and customer service employees went to the counter to do everything they could to help out. Since we rotated inside and out, everyone was trained to work both job functions. When I moved to a larger station it was much more difficult to have that type of mutual cooperation, but there was always a sense of team work. If a flight arrived late, the crew, the agent and the utility person (after the merger) would work together to turn the flight as quickly as possible. There was never a threat of grievances and the help was always appreciated. As the meshing of employees began, attitudes changed. Suddenly picking up a gum wrapper was grounds for a grievance.
Taking out the operational issues, when you boil it all down, the biggest difference is employee attitude and pride.
