Delta ends India Call Centers.

[BABABOOY]

Just saw this on AP.
More jobs brought back to the US is always a good thing.

http://www.google.com/hostednews/ap/articl...DkRjwwD97K9Q9O1

I wonder if Dell will be next ? lol

 

[LukeAisleWalker]

I wonder if Dell will be next ? lol

Oy, do I have stories about Dell Indian Call Centers!
We can only hope they follow Delta's lead on this one.

 

[Dignity]

More jobs brought back to the US is always a good thing.

with record unemployment at this time.. any idea to eliminate US jobs and send those jobs overseas (to save a buck) is not going to sit well with Americans.. sadly, record unemployment has finally caused some people to finally wake up..

a main reason why our country is in such a mess is because of the outsourcing..

if jobs are sent overseas, who spends money and supports our local communities here? thats right..it doesnt happen.

 

[jimntx]

Congratulations to Delta for this move. I now use HP/Compaq computers because of despair at getting information I needed from Dell's call center in India. And, I was trying to BUY a new Dell. The cart review screen had no exit which would take me to a screen where I could tell Dell where to ship it and how I was going to pay for it.

I won't go into the whole thing, but when I reached a supervisor, John (pronounced JAAHHNN) I got the same runaround with these final exchanges:

John: Cleek the checkout botton. (spelled phonetically)
Me: John, that's the whole point of this 30-minute telephone call. There is no checkout button.
John: Cleek eet eenyway. (???)
Me: Thank you. I think I'll see what HP has to offer on their website.

Delta has definitely made the right move in listening to their customers.

 

[Dignity]

Delta has definitely made the right move in listening to their customers.

exactly.

also importantly bringing jobs back in-house (where they belong).

 

[DAL Mech]

exactly.

also importantly bringing jobs back in-house (where they belong).

Indeed.

 

[BABABOOY]

Maybe its a dream but hopefully Cabin Service is next.

 

[WoRkInG]

Maybe its a dream but hopefully Cabin Service is next.

I hope so too

 

[Kev3188]

Maybe its a dream but hopefully Cabin Service is next.

No need to dream...

All you have to do is get your friends on the ramp to vote "yes." Cleaning is in our CBA... 🙂

 

[Dignity]

Cleaning is in our CBA... 🙂

crossing seatbelts, magazines neat and orderly in the seat pocket and arm rest placed back down, blankets neatly folded.. matters..

I see that done moreso with those 'in house' for some reason..

 

[southwind]

with record unemployment at this time.. any idea to eliminate US jobs and send those jobs overseas (to save a buck) is not going to sit well with Americans.. sadly, record unemployment has finally caused some people to finally wake up..

a main reason why our country is in such a mess is because of the outsourcing..

if jobs are sent overseas, who spends money and supports our local communities here? thats right..it doesnt happen.

Stop taxing the hell out of companys and maybe they won't have to look for cheap laber !

 

[Dignity]

Stop taxing the hell out of companys and maybe they won't have to look for cheap laber !

that is just an excuse companies use to outsource jobs so they keep more money for themselves!

 

[justanadd]

Maybe its a dream but hopefully Cabin Service is next.

from Joann's blog;

"Delta’s Pacific operation now comprises 16 cities and more than 700 Pacific-based pre-merger Northwest flight attendants and IFSRs in 11 bases, in addition to hundreds of ground employees providing support at airports and in regional offices. Northwest’s Pacific-based In-Flight Service employees have been valuable members of the Northwest family for decades - since Northwest began serving Asia as Northwest Orient - and have strongly contributed to Northwest’s high level of success operating in this region. I was happy to have the opportunity to tell these flight attendants that they’re as important to and as valued by Delta as ever, and that (among many other rumors I was able to clear up) we have no plans to close any of our Pacific bases."

 

[WoRkInG]

Stop taxing the hell out of companys and maybe they won't have to look for cheap laber !

Corp/income taxes, inflation, and interest are some of the many reasons we as a country give up quality for quantity. Companies gave up earning true capital gain a long time ago. Trust me, Companies are more pissed about the interest rate for the money they will never be able to pay back than any fed tax.

 

[BABABOOY]

from Joann's blog;

"Delta’s Pacific operation now comprises 16 cities and more than 700 Pacific-based pre-merger Northwest flight attendants and IFSRs in 11 bases, in addition to hundreds of ground employees providing support at airports and in regional offices. Northwest’s Pacific-based In-Flight Service employees have been valuable members of the Northwest family for decades - since Northwest began serving Asia as Northwest Orient - and have strongly contributed to Northwest’s high level of success operating in this region. I was happy to have the opportunity to tell these flight attendants that they’re as important to and as valued by Delta as ever, and that (among many other rumors I was able to clear up) we have no plans to close any of our Pacific bases."

I was referring to Cabin Service not InFlight Service. Cabin Service at Delta
is those who clean and service our aircraft on the ground.