DL Res wins J.D. Power award for the 2nd year in a row.

[BABABOOY]

Congratulations Reservations sales team!
 
ATLANTA, Oct. 8, 2015 /PRNewswire/ -- Delta Air Lines' (NYSE:  DAL) Reservations Premium Sales and Service teams have been recognized for customer service excellence by the J.D. Power Certified Contact Center ProgramSM for the second year in a row.
 
The certification signifies that Delta's Premium Sales and Service teams, which provide assistance to customers including SkyMiles Diamond, Platinum and Gold Medallion members, have attained the high benchmark established by J.D. Power for contact center customer service and operational performance.
 
 
 

 

[townpete]

Kev and triple zero hardest hit.

 

[WorldTraveler]

kudos to DL's res agents who are often unseen but the operation couldn't function without them.

 

[Kev3188]

Nope, Kev is happy for his coworkers...

 

[topDawg]

Awesome job!
 
 

Kev and triple zero hardest hit.

Why? Why do you feel the need to drag this into every thread WT?.....s**t i mean Pete? 

 

[WorldTraveler]

see, you and Kev can't stand that there might actually be 2 people who support the company.

and you don't have the common sense to keep me out of this.

 

[topDawg]

see, you and Kev can't stand that there might actually be 2 people who support the company.

and you don't have the common sense to keep me out of this.

Oh i'm sure you are two different people. 
 
but all of your posts are the same so it gets confusing. 

 

[WorldTraveler]

The "DL is bad and a union could make it all better" posts all look the same regardless of who says them.

 

[700UW]

see, you and Kev can't stand that there might actually be 2 people who support the company.and you don't have the common sense to keep me out of this.

Don't you mean one?

Since Spectator was outed?

 

[WorldTraveler]

Spectator was a voting, virtually non-participating member of the forum.

and the problem you have with spectator is that you and others haven't succeeded one iota despite making a production over the post voting system.

In this case, DL employees in Res are delivering top tier performance and are doing it without a union and are seeing larger and larger increases in compensation compared to their peers at other airlines.

 

[FrugalFlyerv2.0]

Spectator was a voting, virtually non-participating member of the forum.

 
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