Good job SW.

Acts of kindness like this happen everyday at SWA.
You don't hear about the vast majority but we hear about many stories internally.
WN encourages it employees to help people in need.
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In my nearly 20 yrs at AA I heard a few but they tended to be few and far between. 
Very nice job.  Way to go SWA employees for stepping up and doing what is right.  And a special thanks to the ticket/gate agent who put the needs of the passenger first and foremost.  Yes this does happen a lot.  we read about them weekly and monthly and some times even daily.  Keep up the great job...
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