June's Welcome Aboard

[MarkMyWords]

Well that is great and you broke numerous FARs.

Guess you dont care about safety and the law.

Exactly which FAR's were broken? Which section says that the customer shall not pour his own wine?

I don't care about battles the scope language defines who does what job and the company agreed to it, if other people can't respect nor understand it, then too damn bad.

There are thousands of US employees on layoff and by someone else performing work that is not theirs to do keeps those people on layoff.

And this is exactly why airlines like Southwest, JetBlue and Airtran will kick our assets to the curb every time.

 

[Travels2mch]

I'm confused!!

Not that is a difficult thing to do but isn't this thread about the FATY program? (Flight Attendent of The Year)

Pardon me but WTF to the duties of the ramp have to do with the original topic????

I tried to get it back Bob....it started with the FATY being called ignorant and it shifted from employees doing whatever needs to be done on behalf of good customer service to violating union contracts and they shouldn't do it unless they get paid extra.

 

[Travels2mch]

Good customer service + Happy Customers
Happy Customers fly more
Happy Customers tell their friends
Happy Customers Friends fly US
Friends Fly US and are converted into Happy Customers
Load factors rise
Yields rise, Profit ensues
PROFIT SHARING CHECKS ALL AROUND & BIG EXEC BONUSES THAT WERE EARNED
Do all of this enough and you get big profits
Big profits = Imporved negotiating position for CBA
Improved negotiating position = Higher wages!
Higher wages = Happier employees
Happier Employees - More Customers and expansion of Company
Expansion = More Jobs, More dues revenue for unions

EXCELLENT circle of service industry life!!!!

 

[USCREW]

"Exactly which FAR's were broken? Which section says that the customer shall not pour his own wine?"


Flight attendants are responsible for monitoring the alcohol distribution and consumption .
Passengers are NOT allowed to help themselves to alcohol whether they are on a flight, or in a restaurant ,or a bar. It is unlawful and unsafe , and it does not matter if one pays $1600 for the flight.

 

[Whatnow?]

Good customer service + Happy Customers
Happy Customers fly more
Happy Customers tell their friends
Happy Customers Friends fly US
Friends Fly US and are converted into Happy Customers
Load factors rise
Yields rise, Profit ensues
PROFIT SHARING CHECKS ALL AROUND & BIG EXEC BONUSES THAT WERE EARNED
Do all of this enough and you get big profits
Big profits = Imporved negotiating position for CBA
Improved negotiating position = Higher wages!
Higher wages = Happier employees
Happier Employees - More Customers and expansion of Company
Expansion = More Jobs, More dues revenue for unions

Gee...sounds pretty simple! Unfortunately that has never been a business model at US! Except for the second part of Line 8...."BIG EXEC BONUSES THAT WERE EARNED". Well, at least they thought were earned!

 

[hp_fa]

Sec. 121.575 - Alcoholic beverages.

(a) No person may drink any alcoholic beverage aboard an aircraft unless the certificate holder operating the aircraft has served that beverage to him.

( b ) No certificate holder may serve any alcoholic beverage to any person aboard any of its aircraft who --

(1) Appears to be intoxicated;

(2) Is escorting a person or being escorted in accordance with 49 CFR 1544.221; or

(3) Has a deadly or dangerous weapon accessible to him while aboard the aircraft in accordance with 49 CFR 1544.219, 1544.221, or 1544.223.

( c ) No certificate holder may allow any person to board any of its aircraft if that person appears to be intoxicated.

(d) Each certificate holder shall, within five days after the incident, report to the Administrator the refusal of any person to comply with paragraph (a) of this section, or of any disturbance caused by a person who appears to be intoxicated aboard any of its aircraft.

 

[JAXPax]

I'm curious what the thoughts are on this:
Would you have such vehement opposition to a member of management going above and beyond their job description?

 

[Travels2mch]

I'm curious what the thoughts are on this:
Would you have such vehement opposition to a member of management going above and beyond their job description?

Well that certainly shut them all up!!

Now let's see....if Management was so 'ignorant' to do such a thing, they would be violating a sh** load of FAR's or CNN's or something like that.....then they would get into a fight over who's responsibility it was to do whatever they did.......and not get paid extra for it, and take jobs away from other managers, and then Tempe would just spontaneously combust!!

But then again, they could qualify for MMOY (management member of the year) for going above and beyond.

So then they'd have to resort to going to a local bar for some wine, but making sure only the bartender serves it (or could a F/A serve it since they are FAA certified??)!!

Just make sure there are no peanuts on the bar (sorry for being off post, I borrowed this one from the other thread).

 

[700UW]

Ahh the ignorance is at an all time high.

Management can go above and beyond as long as they respect the scope language of each respective contract.

Many employees have been paid because of management's violation of the various CBAs.

But since you are not a union member nor an employee of US you don't understand the concept of a CBA.

It is called respecting the the agreement that US and the various unions agreed too, is that too hard to understand?

 

[hp_fa]

Now let's see....if Management was so 'ignorant' to do such a thing, they would be violating a sh** load of FAR's or CNN's or something like that.....then they would get into a fight over who's responsibility it was to do whatever they did.......and not get paid extra for it, and take jobs away from other managers, and then Tempe would just spontaneously combust!!

Anthony Mule, as VP of HP's FA and Customer Service, repeatedly has donned an apron and served customers on flights. There is no real problem with just doing that as a member of management of the airline. However even he may not do any safety related functions, nor may he be up and about if the fasten seat belt sign is on. While he is jumpseat qualified, he is not FA qualified.

The reason he would occasionally do service is to interact with customers, make himself more approachable and to see the service side of things from the FA's viewpoint. He reportedly didn't do this on all of his flights, but it was a common occurance.

 

[Doc]

I agree....also, people who complain don't always realize they are complaining....it has become second nature to them.

What US1 copmplain say it isn't so..........

 

[US1YFARE]

The reason he would occasionally do service is to interact with customers, make himself more approachable and to see the service side of things from the FA's viewpoint.

Plus, he like to wear the apron...I mean who wouldn't?????

What US1 copmplain say it isn't so..........

Oh, I don't deny I complain and hula is wrong if he thinks I don't realize it...I know it and I really don't care...If I think your company is screwing me, I let them know...why does that trouble you so much? You think the US world is above criticism?

 

[Doc]

Oh, I don't deny I complain and hula is wrong if he thinks I don't realize it...I know it and I really don't care...If I think your company is screwing me, I let them know...why does that trouble you so much? You think the US world is above criticism?
[/quote]

No! but after a while it's not complaining it's whining

 

[US1YFARE]

No! but after a while it's not complaining it's whining

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Is that supposed to make me feel bad or want to stop??????

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[Travels2mch]

Ahh the ignorance is at an all time high.

Only since you signed on.......... :down:

But since you are not a union member nor an employee of US you don't understand the concept of a CBA.

It is called respecting the the agreement that US and the various unions agreed too, is that too hard to understand?

Remember I'm ignorant, so enlighten me oh wise master of knowledge!! 😛