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"new" cleaner co. in PHL

flygirl74

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What has been your experience with the cleaners in PHL? I've been having nothing but problems. We had to call them back 4 TIMES the other day!
 
You get what you pay for. When you have Contractors that have no ties to you, and poor over sight from the Company you end up with poor service. Again like on other treads, the Company no longer wants Career Employees here and this is another way they show it by not having our own employees do the work.
 
On the LAS-PHL red-eye yesterday, the cleaners had to be called back because they just "tossed" all the pillows and blankets unfolded into the overheads. The plane was scheduled to be on the ground for an hour and a half. They said they didn't have the time.
 
On the LAS-PHL red-eye yesterday, the cleaners had to be called back because they just "tossed" all the pillows and blankets unfolded into the overheads. The plane was scheduled to be on the ground for an hour and a half. They said they didn't have the time.
how many times do you have to explain to someone that they get folded not thrown in the overhead? How many times do you have to tell them to clean the bathrooms-at least? How many times is too many times???? Is 8 months worth long enough???
 
No accountability, little oversight, make an appearance and get off. Not all the cleaners worked like this, but with all the companies (including our own) there are enough like this to make an issue of it.
Why dont they still use the overnight cleaning sign off sheet? The cleaner(s) who cleaned the plane had to sign off they did all the items on the checklist and then the crew in the am recorded whether it was done and what items appeared to need attention. They were turned in to the manager and he could take action if needed. Maybe its time to drag out the old forms?
Also, if the cleaners have to be called back again and again, maybe they need a turn cleaning check sheet. The cleaners would have to get the A (or designated) to sign off on the plane before they left. If the blankets arent done or the bathroom trash isnt empty or supplied, they dont get signed off. The A would get a copy as would the cleaner and it could be turned in at base or set up for a local prcedure to get to the manager and reconciled if needed. If there were any problems the FA could make notes on the report before giving it to the cleaners and after so many reports of the same thing, action could be taken since there would be a written report of it. This way it isnt "lost" by the cleaner or added to after the fact by the FA. Check and balance and some accountability.
 
Let me educate you, there has been no Line Utility since March of 2005.

It is ALL vendored out.

And our planes looked a hell of a lot better when we had our own Line Utility cleaning them.
 
Let me educate you, there has been no Line Utility since March of 2005.

It is ALL vendored out.

And our planes looked a hell of a lot better when we had our own Line Utility cleaning them.
I don't think our planes have ever looked worse. The tray tables, carpet, walls and surfaces, galleys all need to be hosed down!
 
Bring back our own line utility....give them haz mat gear for the first 6 months.
 
Lets see the company hires a rival Delta Airlines sub division Delta Global Services. Great Move Tempe Execs! Just Help an airline thats in BK while they give us sub standard service cleaning out planes and make us look bad! Great Job! Pat yorselves on the back and give yourselves a raise! (Boneheads!)
 
There was a big sex scandal with Jetstream in CLT, the company who cleans the planes.

Sexual favors from the workers to certain members of management at Jetstream and leads, there were numerous firings and a few lawsuits are occuring now.
 
Think I remember something about that in the observer. The cleaning truck was taken over the to observation area by 18R, and favors were doled out here and there???

Think Mgmt was just po'd 'cause they weren't getting the share of the proceeds.....lol
 
Contract cleaning is done successfully at many office buildings. The quality of the work is a function of what is demanded and not the contracting. If you try to do it on the cheap, neither contracting or inhouse will work.
 
Crazi,

GO reread what I posted, the female workers were doing sexual favors to the Jetstream MANAGEMENT and some Lead Cleaners.

It was not worker to worker nor done in the van in the observation area, those vehicles do not have access to the area nor do they have license plates to be on the road.

Certain management and leads were terminated at Jetstream in CLT.

What you read about in what was going on in the observation area was that is was a cruising area for gay men.
 

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