JR, it has nothing to do with anyone being ignorant on any topic.
With the latest computer glitches at Southwest and the past 2-3 days worth of delays and cancelations, it is impossible to organize rather the new weight restrictions are causing some sort of delays on boarding or not at this time. And on top of that, I haven't heard a word out of our frontline employees dealing with passengers and boarding. If there was some concern about it we (employees) would be reading about it thru inner memos and emails which haven't seen a single one as of yet.
Chill out vato, Jim was just being funny in a smart a$$ way. Sit back and have a laugh.