news flash! time magazine thinks aa is the worst managed airlines!

[dfw gen]

http://business.time.com/2012/02/06/is-american-the-worst-managed-airline-in-america/

reference topic "root cause"


American isn’t likely to be needing as many flight crews by the time its bankruptcy is settled because passengers are going to be bailing. Flying is horrible to begin with, and flying an airline run by a group of really angry people isn’t likely going to enhance the service level.

Read more: http://business.time.com/2012/02/06/is-american-the-worst-managed-airline-in-america/#ixzz1lepK9scB

 

[enough already]

http://business.time.com/2012/02/06/is-american-the-worst-managed-airline-in-america/

reference topic "root cause"


American isn’t likely to be needing as many flight crews by the time its bankruptcy is settled because passengers are going to be bailing. Flying is horrible to begin with, and flying an airline run by a group of really angry people isn’t likely going to enhance the service level.

Read more: http://business.time.com/2012/02/06/is-american-the-worst-managed-airline-in-america/#ixzz1lepK9scB

I liked this part:
"If top managements abruptly decides that it has 13,000 too many employees, shouldn’t the first cuts be to top management, where all the bad decisions were made?"

 

[dfw gen]

how about the quote at the end if usair thinks your under managed your not qualified to run......

 

[jimntx]

My personal favorite...

"American was the last of the majors to file for bankruptcy — some have gone through the Chapter 11 bath twice — but it’s a standout for another reason. Over the long term, it has arguably been the worst-managed major airline — perhaps the worst-managed service company — that’s still in business. Over the past decade American has lost some $11 billion, which is about 15% of the industry’s total losses over the history of the entire industry. That’s quite an accomplishment."

 

[PHL]

You could substitute "American Airlines" with "US Airways" about 6-8 years ago. You could also substitute "Continental Airlines" in this story if it were written in the early 90's.

With regards to US - putting aside the fact that all the groups aren't fully merged yet, they have done quite a bit to turn around customer perception (and the balance sheet).

As for CO, well, we see how they are also a story of turning a turd into pure gold.

It can happen...

 

[JFK Fleet Service]

Not going to happen here.

 

[Crapdog]

THE GENERAL PUBLIC DOES NOT CARE IF WE ARE PISSED OFF. AS LONG AS THE PLANE STAY SAFELY IN THE AIR THEY DON'T CARE. WE'RE NOT EVEN CLOSE TO WHAT HAPPENED TO NORTHWEST AND THE PUBLIC STILL FLEW.

http://business.time.com/2012/02/06/is-american-the-worst-managed-airline-in-america/

reference topic "root cause"


American isn’t likely to be needing as many flight crews by the time its bankruptcy is settled because passengers are going to be bailing. Flying is horrible to begin with, and flying an airline run by a group of really angry people isn’t likely going to enhance the service level.

Read more: http://business.time.com/2012/02/06/is-american-the-worst-managed-airline-in-america/#ixzz1lepK9scB

 

[Buck]

THE GENERAL PUBLIC DOES NOT CARE IF WE ARE PISSED OFF. AS LONG AS THE PLANE STAY SAFELY IN THE AIR THEY DON'T CARE. WE'RE NOT EVEN CLOSE TO WHAT HAPPENED TO NORTHWEST AND THE PUBLIC STILL FLEW.

And the tickets are cheap!