I just don''t understand the logic, let them apply it and make the whole dollar amount non-refundable..charge then 100.00 for any changes, just at NR to fare code on ticket.
Have you ever had someone who purchased a NR tkt to go see someone ill...with advance purchase..the party ill takes a turn for the worse...now they are calling to move up their orig travel date...and we have to sell them a Medical fare..AND tell them your old tkt amount can''t be applied towards new medical fare...not only that but we don''t care that someone is on their last legs you also have to plan where to go on your old ticket or you loose all value of it...some things just don''t make sense. It just makes me angry ...we have all sorts of peace of mind things for everything...although no exception yet for NR ticket towards refundable fare.
Have you ever had someone who purchased a NR tkt to go see someone ill...with advance purchase..the party ill takes a turn for the worse...now they are calling to move up their orig travel date...and we have to sell them a Medical fare..AND tell them your old tkt amount can''t be applied towards new medical fare...not only that but we don''t care that someone is on their last legs you also have to plan where to go on your old ticket or you loose all value of it...some things just don''t make sense. It just makes me angry ...we have all sorts of peace of mind things for everything...although no exception yet for NR ticket towards refundable fare.