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WorldPerks® Platinum Elite 2006
Dear ______, Your WorldPerks number is .
As you may know, Northwest launched a new product called Coach ChoiceSM on March 14, 2006. As part of the implementation plan, I wanted to make sure that the facts are clearly communicated to our most valuable WorldPerks members. Coach Choice is a test program where 5% of domestic coach seat assignments are available at time of check in for $15 per flight. Elite members also have access to these domestic seats at 36 hours prior to departure via nwa.com® Manage My Reservations. Transatlantic and Transpacific flights are not included in the Coach Choice program.
These domestic Coach Choice seats are primarily a combination of exit row and aisle seats. However, the Select Seating zone remains an important part of the WorldPerks Elite program. Exit row seats and bulkhead seats continue to be available free of charge on all Northwest aircraft. In fact, 65% of exit row seats remain free and are available for assignment to Elite members up to 90 days prior to departure as part of the Select Seating zone.
We know that premium seating is an important Elite benefit. Because of this, Northwest will continue to have a substantial Select Seating zone, offer unlimited complimentary First Class upgrades and offer a higher percentage of domestic First Class seats than any of our North American competitors. Elite members are very important to us. We appreciate your business and value your loyalty.
Sincerely,
Jim Cron
Vice President of Passenger Marketing & Sales
For additional information on Coach Choice visit www.nwa.com/features/coachchoice