Online Bookin
- Thread starter GLA777
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ringmaruf
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There used to be one, but now the HP geniuses have www.usairways.co.uk just redirect to www2.usairways.com/awa/ (and same with www.usairways.fr, www.usairways.de, and so on). They also got rid of www.usairwayscargo.com, and that just redirects to the main site too.
Don't worry, though, I'm sure Barbell will be on shortly to tell you that the website always works perfectly, and that you're the one with the problem.
(Seriously, if you're intent on flying US, you'll have to call UK res at 0-845-600-3300, or just book on a third-party site like Expedia.)
Don't worry, though, I'm sure Barbell will be on shortly to tell you that the website always works perfectly, and that you're the one with the problem.
(Seriously, if you're intent on flying US, you'll have to call UK res at 0-845-600-3300, or just book on a third-party site like Expedia.)
US1YFARE
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no offense to you, but I can't stop laughing...they can't even get the website working right...their heads would explode if they had to address what you are looking for, remember, america west was just a regional carrier before this merger.
ringmaruf
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Exactly. The HP web geniuses got rid of the specialty websites because they never sold tickets to European customers before, or had to sell cargo on widebodies, so why bother changing now? (Or, for that matter, just leaving the old, perfectly functional websites alone instead of redirecting everything to their new (broken) toy.)
EricLv2Fish
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Well I think I'd prefer the operation to be profitable with some IT glitches (granted they are big ones) then have the IT system operating smoothly and the operation be unprofitable. That being said, if IT can't smooth out the problems quickly revenue losses will mount and we won't be profitable. Let's hope they get it turned around soon!
US1YFARE
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The funny thing is Tempe obviously didn't or doesn't equate the loss of revenue with this absolutely horrendous website. Now, last night, I was using a hotel computer at my hotel and an Alaska Air FA was very upset that their website was down...she said, "oh geez, not getting my schedule is one thing, but how are customers going to book flights...this is really bad." I turned to her and said, maybe you should give a lesson to America West because they just released a really crappy website that has a new problem everyday. Can't web checkin some days. They don't serve PHL some days. The list goes on.
Yea i can book flights but it wont let me using British Pounds. I have to pay in US dollars. :down:
WestCoastGuy
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It sounds like Al C. was put in charge of all our websites... 
The whole issue is sometimes the website works and sometimes it doesn't. I too made 2 different reservations for travel next week. The first reservations went smooth as silk. The second was a nightmare. I couldn't select seats, and then after I was finally able to it displayed the wrong seats. I kept getting error after error message.
The second reservation was finally made and I had to call the CP desk to confirm everything and get the seats I actually wanted.
There needs to be someone in Tempe who is smart enough to fix this mess. If my company's website and user interface on our equipment I teach was this bad, I'd be thrown out the door.
US1YFARE
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Oh, I am sure there is someone who is in Tempe smart enough to fix the problems with the website, but likely that person works for WN or some other company.
Does it really matter what you pay in? If you use a credit card for payment which is probably the case, it will convert all the same.
Quite often there is an exchange fee charged by the CC if charges are in a currency different from the country of the card holder. Perhaps that is what the OP is trying to avoid.
