Kev3188
Veteran
NWA/AMT said:One of my biggest issues with NWA has to do with not only how they deal with the unions but extends to how they deal with any organization or individual with whom the have contact. In short, NWA views any part of any sort of agreement which is of benefit to them as if it were written in stone and any part of any agreement which benefits the other party as being a variable only to be determined by NWA and if you don't like it then you'll have a fight on your hands. NWA interpretations always benefit them directly and anyone else only indirectly and incidentally (or accidentally).
For example, having attended our last contract negotiations and seeing the discussions on a particular piece of language, I felt sure that both parties understood and agreed on not only the language but the intent behind it. However, once the particular piece of language went into force then lo and behold the NWA interpretation was completely different and exactly the opposite of their previously stated intent. Not only that but their interpretation made them no money and wound up costing them more. It then took months and many thousands of dollars to win through arbitration that which even the arbitrator observed that NWA had very clearly agreed to in the beginning.
Again, this is not only how they deal with the employees but also how they deal with suppliers, vendors, and even customers. The lack of trust such a relationship engenders helps explain not only NWA's fractious labor history but also their customer service reputation, a reputation that ensures despite the best efforts of many of NWA's employees. If given the choice of a penny now or a dollar later they will always take the penny regardless of the consequences.
When you consider how we were treated during the last concessions, concessions which were of a limited duration, is it any surprise that we refuse to be rushed into permanent concessions now? If NWA is indeed in as dire a situation as they say, when you consider the lack of trust they have actively cultivated, is it any surprise that no one rushes to help them?
NWA/AMT--
I could not have said it better myself (especially the first & third paragraph). NWACSA if you're reading, this is where I was coming from when I started this thread.