Dont call me Shirley
Veteran
- Aug 20, 2002
- 3,270
- 306
http://www.usatoday.com/money/industries/travel/2010-07-26-continental-self-boarding-houston-intercontinental_N.htm
...In self-boarding, passengers — much like customers of the New York City subway— swipe their boarding passes at a kiosk reader at the gate. That opens a turnstile or door to the jet-bridge. Although an agent isn't there to take the pass, one is typically present to handle problems and other customer service tasks...
Interesting (if true) that LH says it does not impact staffing. Of course, if it does not lower staffing, what are the chances that Team Tempe would jump on this?
...In self-boarding, passengers — much like customers of the New York City subway— swipe their boarding passes at a kiosk reader at the gate. That opens a turnstile or door to the jet-bridge. Although an agent isn't there to take the pass, one is typically present to handle problems and other customer service tasks...
Interesting (if true) that LH says it does not impact staffing. Of course, if it does not lower staffing, what are the chances that Team Tempe would jump on this?