WingNaPrayer
Veteran
Does anyone know, do agents outside of MIA, such as DFW, JFK, ORD, LAX, etc., bid for shifts, or do they bid for gates?
If I understand it correctly, it is just agents working ticket "lift" and not ticket counters, and also covers OCs bidding gates instead of shifts. Anyone have any info about that outside of MIA? Any info would be appreciated if anyone knows about it or how it works.
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MIA yesterday supposedly closed down a big chunk of their domestic ticket counter/check-in stations and made those agents go out on the floor and teach customers how to use One Stop kiosks instead. Talk about insulting! Forcing an agent to teach the general public to do their job and once the public is trained enough, what will happen to those agents? Something tells me that MIA has most likely been given head-count reduction goals so they need to force more people to the kiosks.
If I understand it correctly, it is just agents working ticket "lift" and not ticket counters, and also covers OCs bidding gates instead of shifts. Anyone have any info about that outside of MIA? Any info would be appreciated if anyone knows about it or how it works.
***
MIA yesterday supposedly closed down a big chunk of their domestic ticket counter/check-in stations and made those agents go out on the floor and teach customers how to use One Stop kiosks instead. Talk about insulting! Forcing an agent to teach the general public to do their job and once the public is trained enough, what will happen to those agents? Something tells me that MIA has most likely been given head-count reduction goals so they need to force more people to the kiosks.