You my friend are clueless, how can you sit here and post crap like this.
Here are some facts:
-JetBlue, Southwest, Airtran, Frontier are all profitible. None of the majors are, unless you add their govmt handouts.
-JetBlue, Southwest, Airtran, and Frontier are all growing. All of the majors are getting smaller.
Do you see a pattern?? Maybe there aren't as many stuck up people like your inlaws as the major's (and you) think.
Your inlaws' experience, though I have my doubts about it, only ilustrates your ignorance about the industry.
I am FF on two majors, AA and DL, and fly a couple times p/week, rarely am I able to be upgraded. Forget about trying to use the miles, I have over 1.7 million combined, for free travel to those exotic destinations. You have to book two years in advance, go during the off-season, and fly through the most inconvenient connection points.
I have no allegiance to Jetblue or any of the other LCCs, in fact since JI (Midway) evaporated I fly the majors (AA & DL) most of the time. I just have a terrible time understanding why the majors treat their best customers the worst. Why penalize someone who needs to take your flight often at the last minute??
Since JI stopped scheduled service, flying has not been the same for me. I long the days of courtious FAs, Pilots, etc. I miss the fact that people really did care about my flight experience. I welcome JetBlue, Frontier, and Airtran to come and/or grow at RDU.
Ps. I am not a WN fan.