Another thing that no one seems to be mentioning in these changes is that you just "lost" another hub, albiet it has become more of a focus city, that is Las Vegas. So in addition to the west PSA, FLA, BWI now Vegas can be written off.
For those that don't think your business customers are running away with these changes you only have to look at flyertalk.
The bonus miles have just put you over the edge.
What I don't get is what is the market Kettles or Business travelers. The airline is not marketing to either.
Thefollowing from flyertalk was comparing UA vs WN coach product. Ask yourself, if you were going to pay a premium or even equal fare in coach to fly US vs WN who would you choose taking the following WN advantages into account:
Pillows and blankets free
Booze free for FF
Good leg room
Companion Pass where you can fly your companion free even if you are using an award ticket
Internet coming soon
Snack basket on longer flights
Peaunts on short flights
Lots of frequency on routes
No connecting in hub airports
Closer in uncongested airports, DAL, HOU, MDW
No last minute rape fares
Fair fares
Choose who you sit next to
No last minute purchases with only middle seats available
No RJ's
No waiting for gates to become available
No waiting for jet bridge driver
Flight attendents offering everyone a cocktail and coming back and asking if you want another even on a 30 minute HOU-CRP flight (This is a FA requirement)
Flight attendants that are in the aisle the whole time picking up, not just at flights end
Flight attendants you rarely see sitting in the back reading magazines waiting to serve only at alloted times
Whole can of coke without the bit*(ing
Flight attendents that don't give attitude if call button is pushed
Flight attendants that cross the seatbelts on the seats so there easy to find
Bathrooms that are cleaned after every flight
Wild Turkey
Employees that like their jobs and don't ##@Q
Online capability to use of funds
No gate lice issues with new boarding vs 100 elites trying to board at once
No 1st or 2nd bag fees
No change fees
No fuel surcharges
No snack fees
No aisle or window fees
No curbside checkin fess
No phone reservation fees
No award fees
No hidden internet usage fees (US air)
Now NO COKE FEES
I would go on but my fingers are cramped