This is not like Delta

[swamt]

Delta, what happened? How can you allow JetBlue to pass you on the list?? Unusual, but hopefully not for long. Get back up there Delta...

https://www.google.com/url?rct=j&sa=t&url=https://www.kake.com/story/46468992/us-airline-passengers-arent-happy-heres-why&ct=ga&cd=CAEYASoUMTU5NDc1MjkyMjM0ODM2NTExMTkyGmQ1YjljMjg3OWNhYTVkNDE6Y29tOmVuOlVT&usg=AOvVaw3ay6rir9_atU3LXTRFtSUD

 

[eolesen]

Meh. JD Powers is a pay-to-play survey. Look at the sample sizes and you'll see how oversampled the top carriers are vs. the bottom.

 

[Kev3188]

DL was obsessed with winning the JD Powers award for years. I'm not overselling it when I say that it was talked about daily. Then we actually won it. And it felt totally underwhelming. Kinda like when a dog catches the bumper. Now what? And we rarely hear much about it at all anymore.

 

[swamt]

I am sure Delta will get back on top again. Not really sure why or how JB moved in front of Delta, but would be an interesting topic. knowing what the causes were.