The "choice seat" was uncomfortable (unlike COEWRFA likes to claim) on US.
Everyones opinions differ on airlines and seats. Although I am a F/A for another airline, when I travel I pay to travel. I still like US Airways and have no problem giving them my money. Do I wish they would of stayed the navy blue Airways I loved to fly? 100%! But in the end it's still the same lovely people who have always treated me as best they can with what they are given to offer. I find the old seats and the new seats comfortable. Although I would like to see alot more changes for Airways it won't happen till they have new minds making the moves in PHX. Till then I find for the price I usually pay and what they offer, I get what I pay for.
If Airways brought back more amenities and raised prices. I would still fly them since I like the airline and the people who make up the airline. Considering that I know what it is like to not only be the employee and the customer, I find it hard to complain about anything knowing what I pay to fly, on a full fare in my opinion it hardly covers the costs of fuel, landing fees, salaries, and other various things it costs to run a airline. If all of us that pay to fly were paying enough to actually fly, airlines would be making money. I find it joke what people still want airlines to offer and what they want to pay. Time and time again airlines such as EOS, MaxJet, and Midwest have shown most of the Americans flying want the cheapest price and then to complain when they get nothing for the $250.00 PHL-LAX roundtrip they paid for.
I think the best thing for Airways to do is strike up a deal with Luminex or LiveTV like Continental has OR add the DigE players for sale such as Alaska has done. I also feel airlines should unbundle fares and allow customers to choose what they want when they enter a economy cabin. Such as, it will cost $400.00 to get you from point A to B, after you choose your destination and fare, have the ability to add in things like, DigE players, food, drinks, and checked luggage. This way those that want those amenities have the option and those that just want to fly from A to B and bring on a small roller board have that option.
This would be a great way for airlines to aviod wasted food and remove tons of weight from the aircraft. If you don't pay for the option at the time you book your ticket or a certain amount of time before check in, nothing will be boarded for you, if you chose for it not to be there. So say out of 150 people only 20 choose DigE players for the flight then 20 will be boarded, and if 100 people decided they want to eat and have 2 drinks during the flight, then 100 meals (specific options during the ticket purchase) and 200 specific beverages will be boarded. I really think this would be a great way for airlines to start running things.
For First Class, if you are a paid F Class Pax, you should be given free food, drinks, and video entertainment and such. If you are just a free upgrade, you get just that a bigger seat. If you want food and drinks you should have the option to pay for that at the time of your upgrade or before hand when you are awarded the upgrade say 24 hours before the flight. This way you can choose what service you would like for the flight.
This would aviod the ability to complain and threaten to not fly a specific airline. This would also allow alot more people to walk away and say, I got what I paid for!
