From a PR standpoint, 100% correct - it wasn't a good week for Delta. When it rains, it pours.
Some good news, however:
http://www.startribune.com/fitch-ratings-boosts-delta-air-lines-investment-status/380257811/
And, despite the steady drumbeat of bad press this past week, DL will probably earn $100 million, pre-tax, per week, on average this year. $100 million a week. A few years ago, I would have laughed uncontrollably had someone suggested that DL would earn that much money every seven days, on average.