8 Year Old Bumped Off US Flight

[john john]

Isn't AW the airline that lost an UM many years ago? Seem to recall something about that in the news many years back. Just proves the point that this joke of an airline will never change - only the name is different and the paint on the planes - otherwise it is still an incompetent bunch of fools trying to run an airline.

HP used employee’s children to watch unaccompanied minor children during the travel process and lost a few

 

[luvn737s]

The subtopic of this thread doesn't seem quite accurate. One parent was in the terminal and one was on the plane. I can understand an agent's assumption that she was just taking the girl back to her mother, but the mother wasn't at the gate. And it would have taken almost no effort at all to tell the Father what was going on.

Had the seat in First been available, would we have heard any glowing reviews in the press?

 

[luvn737s]

It's just typical of the ineptness of what was America West. They stopped accepting UM's on connecting flights because they kept losing them.

She wasn't a UM (except for the 20 yards back to the gate area, where they were expecting ( I assume) to find the mother).

 

[Atlantic]

The boarding agent and the A F/a should be questioned. Where was the adult here? Taking a child of the A/C and no one thinks "time out". Lets think this out. On the other hand, there is a huge pressure to get the A/C out on time . Agents are getting creamed on this. Hope we can all learn from this. It's better to take a delay, and get it right.

 

[SS255]

The boarding agent and the A F/a should be questioned. Where was the adult here? Taking a child of the A/C and no one thinks "time out". Lets think this out. On the other hand, there is a huge pressure to get the A/C out on time . Agents are getting creamed on this. Hope we can all learn from this. It's better to take a delay, and get it right.

No child's welfare should ever be jeopardized to get an aircraft out on time.

I'm sure there is a lot more to this story, but from what I observed from the video clip: US removed an 8-year-old from a flight without informing the parents, and they are not taking responsibility for it.

I do not see this as a case of bad parenting. It should not be the responsibility of the father to make sure his daughter was not removed from the aircraft, and once the girl was allowed to board with her father, it should not be the responsibility of the mother to make sure she stays on the aircraft.

US dropped the ball big-time on this one. The agent who authorized the removal of the girl should have informed the mother, who was still in the gate area. And the FA who removed the girl should have informed her father, and the girl should have been escorted to her mother. It's simple common sense, and anything less than that is inexcusable.