I'm not unhappy about everything and I could personally care less HOW they give me the information. What I have a problem with is at a time (again) when everything is on the table, the company spends $18000 on mailing out a PARTIAL business plan that contains the same information that I've been able to get in several places FOR FREE already. To borrow a line from someone on another thread.
Southwest is profitable because they keep every cost they can control down as low as possible
This is my beef. If we are going to be "like WN" or any other LCC, then these little things are what need to change to help with the bottom line. I know $18000 isnt going to make or break the company, but put together with X here and X there, it all adds up. Why does the company have the Hub, USDaily, a website, mailboxes at work for company info, bulletin boards, memo books, training dept, etc if they are then going to spend money on sending something in the mail? Also, since when has the company cared how they get the info out to people? I'm sure that they didnt mail it to our houses so you would think "Wow, the company cares enough to send me a personal form letter at home".
The appearant lack of concern on spending FOR CERTAIN ITEMS is what makes me mad. :angry: