Loads are alright for the route, in the 90s with many flights blocking out full. IMHO it's a reliability issue. D+0 performance on the route was dismal, mostly due to integrating a new airframe into Eagle. It just took too long to troubleshoot the mechanicals that came up due to the learning curve for a new airframe, which is typical. It usually takes maintenance a year to work all the bugs out of a new system under operational conditions. Also, with the full loads and weather, it stretched CRJs performance envelope to it's upper limits for capacity and range.