Oh for chrissakes! It's one thing to say "Flights A, B, C, and D will not operate between 02OCT and 29OCT--and yes, those cancellations might become permanent, so what? People can plan ahead for that kind of schedule change.
It's another thing entirely to call your frequent flyer at home on Saturday (remember DL is promising 2 days notice) and saying, "We're so sorry. You're 6am flight to LGA on Monday has been cancelled due to a light load. We have reaccommodated you on our 7am flight. Please try to contact the President of your client company today and reschedule your 10am meeting in Manhattan on Monday to a later time."
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