It has been working much more than it has not been working. I have used the ETC LOTS of times and it works fine everytime. You probalby just have bad timing, each time you try to log on 🙂The point is the online system was working relatively fine with little downtime(from my experience) for months and months before mid March,.. it is now almost JUNE and I have not been able to even successfully log in for over 2 months.