Employee Travel Center Website

[Lou]

What in the world is wrong with the ETC? It worked fine for the past few weeks but I have not been able to get it to work right for the past 2 days! It is major slow to say the least. :down:

 

[Lou]

Is it just me? Or is anyone else having trouble with the site? :blink:

 

[JMM]

Booked and checked in today without issue.

 

[EricLv2Fish]

The most problems don't seem to occur at the same time system wide.

 

[Lou]

Im not speaking of the ED20 site, that is working fine, it is the ETC section of THE HUB that seems to be off line, at least in North Carolina.

 

[BoeingBoy]

I had the same problem (presumably). Click on the link for ETC and the browser just sits there "waiting for .....". Finally, I was able to get on the ETC earlier this evening. Maybe it was a NC thing.

Jim

 

[WestCoastGuy]

I had the same problem (presumably). Click on the link for ETC and the browser just sits there "waiting for .....". Finally, I was able to get on the ETC earlier this evening. Maybe it was a NC thing.

Jim

It's a system wide thing. Depending on the time of day it will work, other times, just sets there "waiting for....".
Like everything else within the company, it's a nickle and dime operation. Hasn't worked all morning here in the west.

 

[Lou]

Ok, I will quit my whining now, I finally was able to access it. It only took like 3 days!

 

[Barbell]

If it's any consolation, it didn't work, even within the hallowed halls of the Sandcastle, until late this afternoon...

 

[Jonnyd]

If it's any consolation, it didn't work, even within the hallowed halls of the Sandcastle, until late this afternoon...

Yup, was down this morning until around 1 ish. The guy in the cube next to me was waiting to book a buddy pass for a friend flying out tonight.

 

[CLTBWIDAYSYR]

still doesn't work. tried to check a flight for tonight and it told me the date was too far in advance. ugh!

 

[PhxMama]

I tried to access the ETC thru Compass and it told me ACCESS DENIED. Another employee found out she had been terminated this way so I really thought I also had been terminated. Decided to try one more time before I headed over to turn in my badge and VOILA! it worked. Although it was slow it allowed me access to book flights. Someone needs to do something so we have a heads up. Havent decided whether still having a job here is a good thing or not.

 

[Dog Wonder]

I tried to access the ETC thru Compass and it told me ACCESS DENIED. Another employee found out she had been terminated this way so I really thought I also had been terminated. Decided to try one more time before I headed over to turn in my badge and VOILA! it worked. Although it was slow it allowed me access to book flights. Someone needs to do something so we have a heads up. Havent decided whether still having a job here is a good thing or not.

Mama,

Glad you gave it one last try. The company needs you and people like you.

 

[hula-flyguy]

I haven't been able to book an ED20 in months on the web site. Getting through to the travel department is impossible. An forget about them answering emails.

 

[PhxMama]

Mama,

Glad you gave it one last try. The company needs you and people like you.

All I can say is Thank you. But in reality your comments mean so much more than a simple Thank You. Its hard to put into words but after weeks and months of facing one hurdle after the other you can start to feel defeated. Your comments give me that little extra motivation to dive right back in and fight to give our passengers what they deserve. On that note, to all my fellowe employees, east and west Thank you for doing your jobs with the utmost professionalism under somewhat trying conditions and to our customers who have stuck with us through this merger Thank You for your faith in all the US employees and know that we will continue to improve our customer service.