Exit Hat Trick

[Dog Wonder]

Same excrement, different year.

 

[Fly4Free]

Same excrement, different year.

Seriously. Do you think any of us will ever see $150 extra from this company? I think not.


RE>

Now that the relatives have gone home, the leftovers are gone and the holiday travel season has come to a close, it’s time to wrap up the news from 2007 and focus on what’s in store for 2008. We’ve got a lot to talk about.

First, the news for ‘08: We’re revamping the Hat Trick program for 2008 and giving it a new name and higher payout potential (see details below).

And remaining from ‘07: The Department of Transportation (DOT) statistics for November are out. The good news is that we posted our best on-time performance in 18 months. Unhappily, it wasn’t enough to make a Hat Trick payout under the 2007 program. We finished out of the money for on-time performance by just half a percentage point.

We also just missed the on-time and bag performance measures that would have meant a payout under the special “Holiday Hustle†program for November and December. We were on track for most of the two-month period but were tripped up by inclement weather and very high loads over the Christmas holiday.

The December DOT rankings for all airlines won’t be official until February, but we’re optimistic -- given our A14 performance of 74.5 percent for December -- that our performance will be very competitive and may qualify for a final Hat Trick payout. Thanks for everything you did to improve our operating results!

Bye-Bye Hat Trick – Hello “Triple Play Bucksâ€

For those who are new to the airline, “Hat Trick†paid a $50 bonus if we were in the top three (among Big 10 airlines) in any one of the DOT’s monthly rankings for on-time, baggage handling or customer complaints. We paid a $100 bonus if we ranked first, second or third in all three of these categories.

We’re going to retire Hat Trick in ’08 and pay up to $150 for hitting all three!

Our 2008 program “Triple Play Bucks,†will pay $50 per “hit†in the monthly DOT rankings. That is, we’ll pay $50 for placing first, second or third in any one of the categories; $100 for hitting two of three, and $150 for a triple play in on-time performance, bag handling and customer complaints.

This will potentially mean more bonus payouts, and help us focus on each of the operations parameters that will spell success for the airline in 2008. We start measuring for Triple Play Bucks beginning this month. The first results will be reflected in the DOT’s Air Travel Consumer report in early March. (The DOT’s performance reports are released one month after the completion of the month, so January’s results won’t be reported by DOT until early March).

 

[Dog Wonder]

Still last in missed bags and customer complaints

 

[crusher]

Unfortunately nothing will improve without the tools necessary to do the job. Shares is still garbage and will NEVER,EVER be up to the task or the system we really need. We have neither enough ground equipment nor properly trained personnel. When McD's pays more who wants this job? We still use WW2 military surplus pushback tugs etc. We need an entire company UPGRADE , from ground equipment to aircraft. Stop being cheap because that only lasts short time . I guess Tempe never learned that better quality materials and personnel will pay dividends in the future. When things get tough that is what pulls you through (ie East through BK 1&2). Compare that with what has become SOP since west took over. Where quality means NOTHING, just the continued rape of the passeneger.

 

[nycbusdriver]

We might be able to pull this whole thing off if we were alchemists with the ability to turn "lead into gold." "Lead" being the atrocious state of this airline given the poor tools, or lack of tools to do the job.

But then again, if we actually WERE alchemists, we certainly wouldn't need to work here, either.

 

[WCT]

Just admit your mistakes Tempe, and pay us the damn $100! This non-stop hat trick will not work. Last year, they actually gave us some shut up money, why this time around are they being so greedy?? :down:

 

[freedom]

Tempe your incentives are too low ,I’m in one of the lowest paid work groups and I make a pittance ,your offer of 50 dollars a goal does not motivate me . I will not offer you any advice on how to motivate the workers until I get a raise .

 

[robbedagain]

an entire upgrade of the airline starting at the top level mgmt and working the way down to replacing WW2 era equip i do agree with how about we outsource the mgmt team

 

[crusher]

We probably couldn't do much worse than what we have now. Dougie and Scotty are busy conceptualizing their pseudo airline. They are in a dream world . they keeping dreaming they are running a sound operation that everyone loves to fly.

 

[Harry Callahan]

Lets see, eqp that does NOT work. Shares(Cust svc can comment better) company will NOT cover over time. Wages so low, my son works at CLT Starbucks makes better than starting pay & better working conditions. Quality of employee low wages attracts.
SET UP TO FAIL.

 

[FlightChic]

I am insulted that they would dangle $100 in front of me like it's going to motivate me to do my job. I do my job the best I can with the tools that I am given, which are quite lacking. If they would get a clue and realize it is not us, it is them (mgmt) that is causing this whole debacle then they would be able to fix the problems. Nobody cares about $100. It is nothing but a slap in the face! What we do care about is: increased wages, negotiated contracts, the proper tools to do our jobs, and some goddamm respect. After taxes, that $100 wouldn't even be enough to pay for a hair cut. It might pay for a tank of gas though.

 

[wench1]

BoHiCa!

That money does nothing for me~~~

Not enough..

stop dangling, I dont bust my butt,,,what incentive is there?

Sorry...buh bye!

 

[cynic]

An extra $1800 a year for doing your job "doesn't motivate" you? Just quit

 

[N965VJ]

An extra $1800 a year for doing your job "doesn't motivate" you? Just quit

How do you get $1800 a year?

 

[EastUS]

How do you get $1800 a year?

150 per month..Possible in the alternate universe where no one's been sabatoged by SHARES, or other brilliant moves, the equipment all actually works, and the weather's allways perfect/etc. cynic clearly hasn't the slightest clue about real world operational issues.