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FOS Transactions

AAStew

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I just received an HI6 message saying my account is under surveillance because I had over 5000 FOS transactions in January. What is a FOS transaction? Could it be everytime we hit enter from our personal mode? If so I am guilty. I read my messages that way and search for open trips in Hiboard and Open times at least 2 or 3 times a day if I am home! During bid closing time, almost constantly!
Doesn't AA have anything else they could be directing their time and money to?
 
I just received an HI6 message saying my account is under surveillance because I had over 5000 FOS transactions in January. What is a FOS transaction? Could it be everytime we hit enter from our personal mode? If so I am guilty. I read my messages that way and search for open trips in Hiboard and Open times at least 2 or 3 times a day if I am home! During bid closing time, almost constantly!
Doesn't AA have anything else they could be directing their time and money to?

Yes, they are all those transactions (messages) sent thru FOS.
When times are tough, companies look for reasons to go after employees. Unless they pay for each FOS transaction and you are only using it for work related business, I see no reason why you would be on the watch list.
 
I'm surprised I'm not on that list. When I am home, I log on to Sabre at least 4-5 times a day--same reasons as for you, AAStew. Get rid of ghastly trips. Try to pick up something half decent. Just FYI, no luck so far this month.

I've logged on about 5 times already today to see if there is any word about the furloughs. So far, nothing. I thought the results were supposed to be out by 4pm yesterday.

That being said, 5000 transactions in one month is approx. 160/day. Even if they count sign-in as one, entering password as another and each HI command as separate transactions, that's still a lot of average daily activity for one logonid. Did you give your password to anyone else? (Don't answer that in public, please.)
 
I believe SABRE charges for each entry. So that might be the reason for sending the message or that your login showed a huge spike in use.

Like Jim asked about someone gaining access. It could be your TT service if you use one as well.
 
That being said, 5000 transactions in one month is approx. 160/day. Even if they count sign-in as one, entering password as another and each HI command as separate transactions, that's still a lot of average daily activity for one logonid.

5000? You are a novice! A bunch on Availability got a message saying 9,000 and one got 10,000! It took awhile to figure out what FOS was and one said 'I don't remember doing anything 9000 times'
 
Okay, then I am guilty as charged! I will hit the open time entry hundreds of times when they release trips! I don't use a TT service, so it can't be that. And I don't share my pass code as we all know the rules on that 😛 . (seriously, I just leave myself in TT mode...)
So yes I guess I must of hit enter over 5000 times...
It kind of makes me want to stay signed in and just type HI1 over and over and over again. Maybe I can hit 5000 in one day!
 
Another thing I do is stayed signed in on my kitchen computer and every time I walk by the computer, I search for Open time trips. So I may hit that 5000 on those 2 or 3 days after bids close! I am not going to stop either...
I just went and signed in to Decs...Signing in took 3 enters. Checking my messages took another 5. Searching for legal trip trades with open time took 4. Checking my hi16 took a total of 6 because you have to move down the page. And accidently hitting the worng keys took 3! This was all done in under a minute! 21 enters, woo-hoo!
BTW, the total of my crime for January was 5897! Jim ole boy, you are slacking!
 
Definitely a charge per entry in FOS and RES. Varies on the complexity of the entry.

IIRC, the blended rate runs somewhere around $0.002 in FOS and $0.004 in Res. SI entries are cheap, RGF entries are very expensive....

5000 entries in FOS cost $10.00 for the month. Not alarming, but half the flight attendants did that, it would cost over $1M per year in transaction fees paid out to EDS or Sabre...
 
I just received an HI6 message saying my account is under surveillance because I had over 5000 FOS transactions in January. What is a FOS transaction? Could it be everytime we hit enter from our personal mode? If so I am guilty. I read my messages that way and search for open trips in Hiboard and Open times at least 2 or 3 times a day if I am home! During bid closing time, almost constantly!
Doesn't AA have anything else they could be directing their time and money to?

Hold onto your hats. This is serious stuff.

The Gestapo is alive and well and more changes are coming down the pike. They sent out an info mail to the union and in it they are basically threatening to fire people going into other people's personal modes.
The person behind all this drama is an IDF flight attendant who wanted to abolish trip trade services manipulation of open time and hiboard and those who are parking trips for their clients to go on make up.

This person and the company are monitoring open time, fos usage, and makeup.

What is really getting me steamed is that in the company's letter, that is shortly to reach a mailbox in ops near you, they are saying they will be monitoring trip trade services practices, they will audit them to make sure all of their clients are listed and reported, and they will be monitoring people with excessive fos usage to make sure they aren't running illegal services.

In a nutshell: The guy who allegedly wants to shut down the services is, in fact, making them stronger. He will take away the ability of the FAs who trade amongst each other and for each other the ability to do their own schedules. The company is going along with it to appease him and because it also puts more money in their pup accounts because they profit from trade services by selling them the license and charging them a percentage of their volume. Just when you thought it was bad enough now this MF comes along and makes it hell for the average FA to even get their hands on anything by using their friends schedules to borrow trips for trades.

The ironic thing is that this guy who runs his own PRIVATE trip trade board has the gall to argue that his board is NOT a service because it is free and anyone can join. I call BS because his board is private on yahoo on an approval only membership, operates outside of an American Airlines site listing AA employee numbers and AA sequences, and can only be accessed through the internet. If we're all being shut down than he needs to be as well. There are a few other boards in existence whose administrators have banded with this guy on his quest whose boards also need to be shut down. They are not as troublesome as this jerk though.


This is from the last paragraph of the letter that you will soon receive:
"In order to protect the integrity of company information, your schedule, and comply with Company Information Systems policy, never share your SABRE or Jetnet password with anyone. If an employee is found in violation of this policy, the employee will be subject to disciplinary action up to and including termination."
 
Get a grip, people. Calling this a Gestapo tactic is WAY over the top. For those of you who have always been AA f/as and have never held a real job, the policy that giving your logonid and password to anyone else is a termination offense is standard computer security policy at every major corporation in the world that has computers. Millions of dollars and corporate competitive data are at stake.

When I was at Texaco, if you left your computer logged on when you went lunch, you might not have a job when you returned from that lunch. As a matter of fact, I have never seen more lax computer security than I have seen demonstrated at AMR.

Something is definitely going on in the area of programs running on other computers--like a home computer--that appear to be logging on to SABRE with valid logonids and passwords and executing multiple transactions. One of my new hire classmates got a message today that over 17,000 transactions had been recorded against her id during January. The company will, and should, do whatever is necessary to protect its computers from such attacks.

All of this paranoia about some f/a filing a complaint being the cause is just that--paranoia. The idea that the company would even listen to anything a flight attendant had to say is just ludicrous beyond words. :lol:
 
standard computer security policy
It's the system, Jim. Few industries have anything like our working our schedules by computer. The problem is the "one password does all" thing. There should be two levels: one for simple schedule maintenance, bidding and trading. This would include putting oneself into and out of TT mode, waiving 30 in 7 when necessary, viewing and making entries on Hiboard and viewing and manipulating open time. A second level would give access to SS numbers, medical benefit stuff, and all those other things which really should not be open to anyone.

Under my proposal I could give my first level password to friends and/or TT services so they could see where I was or do schedule maintenance I requested. The Top Secret stuff could remain hidden.

It probably won't happen, however. It would take programming costs. It's clear from the company memos stating that TT services can do their jobs without passwords that the company doesn't have a clue as to how the system works or is used in real life.

MK (in IAH)
 
It's the system, Jim. Few industries have anything like our working our schedules by computer. The problem is the "one password does all" thing. There should be two levels: one for simple schedule maintenance, bidding and trading. This would include putting oneself into and out of TT mode, waiving 30 in 7 when necessary, viewing and making entries on Hiboard and viewing and manipulating open time. A second level would give access to SS numbers, medical benefit stuff, and all those other things which really should not be open to anyone.

Under my proposal I could give my first level password to friends and/or TT services so they could see where I was or do schedule maintenance I requested. The Top Secret stuff could remain hidden.

It probably won't happen, however. It would take programming costs. It's clear from the company memos stating that TT services can do their jobs without passwords that the company doesn't have a clue as to how the system works or is used in real life.

MK (in IAH)


Here's my $.02. If it's costing them that much for each transaction I say we all get in there whenever we can and randomly pull up our HI1, Hi2, sign in, sign out, sign in , sign out, N4D's, N4I's, over and over and over again.

They don't want us making FOS entries in anyone elses mode but what can they do to us if we just make it in our own mode? Maybe they shouldn't have sold SABRE.

I'm getting in there right now. My January 8000 is going to look like small potatoes when all is said and done.

If we all did that they'd lose their minds.
 
Do you open every unused can of soda in the cart as well?...
 
Why not call the 1-800 reservation number hundreds (or thousands) of times also? For evidence of how much that costs and the aggrevation it causes, see USAPA lawsuit against USAir West pilots.
 
Do you open every unused can of soda in the cart as well?...


If they told me I couldn't drink one I might think about it. They're telling me I can't access what I need to for making money with this FOS thing.
 

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