Is he/she a looker? (US crews and customers)
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TheLarkAscending
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JS said:
Before you get your shorts into a knot about where the paycheck originates, please refer to the post just before yours:
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AgMedallion Posted: Jul 18 2004, 08:18 AM
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QUOTE (ktflyhome @ Jul 17 2004, 02:00 AM)
That flight attentant was plane igorant. A big part of our job is accepting things as they come to us and keeping an open mind. I have never heard of a flight attendant commenting on things such as this.
Maybe you misunderstood. :unsure: :unsure:
I WAS KIDDING!!!!
I was sarcastically trying to turn the tables on the original poster by showing how FAs could just as easily complain about how sexy/attractive the passengers are (or aren't). I guess next time I'll add a smiley.
I was going to say something by thought...hey...what the heck B)i would imagine your "emergency skills" are used less than 1% of the time.PSA1979 said:
next time think "service" and when a situation arises where you need your "emergency skills" then let them kick in.
all the other airlines give SERVICE along with their "emergency skills" why can't your group?
concentrate on the customer and service and maybe you wouldn't be in such dire straights!!!!!!!!
I am aware of that. I could tell the post was saracastic the first time I read it.TheLarkAscending said:
My point is that there is some validity to a passenger's complaint that the flight attendant is old or rude, while the reverse is nonsensical.
4merresrat
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You could tell? Wow, that is really brilliant! Congrats! You say it is a valid complaint for a passenger to complain if the FA is "old"? Not so brilliant. It amazes me that you are more worried about the flight attendants age than the pilots age. Why is it nobody ever worries if the pilot is a little long in the tooth? I know I know you say well they have mandatory retirement at 60. Well, I would wager that the fa that you say are old are probably younger than 60! But nobody says, Wow, I hope our pilot doesnt have a stroke, heart attack etc. Boy the pilot has messy gray hair and a paunch. etc etc.JS said:
Personally, I've seen a few pilots that I wonder about as well. But that's not where I'm going to go with my response here.
There are two reasons that I can see for one to have second thoughts about an "old" FA.
The first, as I mentioned before, is safety.
The second is extraordinarily politically incorrect, but I'll mention it here anyway, after first noting that I do not share this opinion.
In a service industry, appearance has a lot to do with the customer's perception of the quality of service. This was what led initially to the "coffee, tea, or me" days of commercial aviation. I suspect some of the FAs on US flights today were once among those PSA FAs with the hot pink hot pants. 🙂 But I digress.
The point is, service industries tend to do better, all else being equal, if they have attractive people facing the customers.
Having said this, all else is generally not equal. Hiring bimbos is not going to work because good looks won't cover for bad service. Furthermore, there are certainly ethical issues with terminating one's employment due to physical factors unrelated to one's ability to perform one's job. It is for this reason, first and foremost, that I object to the practice.
There are two reasons that I can see for one to have second thoughts about an "old" FA.
The first, as I mentioned before, is safety.
The second is extraordinarily politically incorrect, but I'll mention it here anyway, after first noting that I do not share this opinion.
In a service industry, appearance has a lot to do with the customer's perception of the quality of service. This was what led initially to the "coffee, tea, or me" days of commercial aviation. I suspect some of the FAs on US flights today were once among those PSA FAs with the hot pink hot pants. 🙂 But I digress.
The point is, service industries tend to do better, all else being equal, if they have attractive people facing the customers.
Having said this, all else is generally not equal. Hiring bimbos is not going to work because good looks won't cover for bad service. Furthermore, there are certainly ethical issues with terminating one's employment due to physical factors unrelated to one's ability to perform one's job. It is for this reason, first and foremost, that I object to the practice.
TheLarkAscending
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It would appear that you are saying it is okay for the FAA and the airline to deem a flight attendant air worthy, but the passenger disagrees because the flight attendant might be too old (looking). Wow! I sincerely hope that you live long enough to realize how ridiculous that statement is.JS said:
Rudeness should never be tolerated by anyone, customer or employee; there is never a good reason to be rude to each other.
4merresrat
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Exactly. The poster put rudeness and being old in the same category. You can control your behavior, you can't control father time. I don't know how old the poster is (chronologically or emotionally) but I too hope that he sees the illogic of his ways. Yes, older people have to work to earn a living too! I agree it is important to keep up appearances. And in a high-profile job like FA it is important to look neat and presentable. It is also important to be in decent physical shape. I also agree with MWeiss that FA is a customer oriented job that due to the past history of the job people expect a certain look for an FA. But that has changed, whether for the better or worse. I don't think any airline can start discriminating against older employees at this point in the game.TheLarkAscending said:
I guess I will add my 2 cents. I am also a f/a who has flown with very senior f/a's and I really do not care what they look like..as long as they can evacuate that a/c and get everyone off safe, open that emergency exit, reach down and pull that slide handle if the slide does not pop..which it may not..but, if you can barely walk...cant sit in the jumpseat without having a seatbelt extender(which I have sat in the jumpseat, and there it was ..still attached...) and you can not even open or close the passenger door without help..then..I think it is time to retire. True story...On a 737 trip..I was C and the A had to get a blanket and get on her knees and arm the door and disarm like that..she could BARELY get back up..the sweetest lady she was..but...if you gotta get down on your hands and knees to arm a door..RETIRE. That to me is not safe and I really did not feel like she could do an emergency evac if needed. But, as far as the topic goes..who cares what ya look like...come on..that is crazy. Safety..personality.. 😛
TheLarkAscending
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I'm not sure that I would have the confidence in that person to do a safe and efficient evac. How did this person pass recurrent? That isn't acceptable, but I suppose I would take her abilities, unhurt, disarming and slide pulling to anyone that was young and incapacitated and unable to do the evac.xoxo said:
I had no idea that there was such an item as a seatbelt extension, let alone a seatbelt extension for the jumpseat! Guess I've been very fortunate to not have had anyone spill over into my passenger seat!
Situations vary greatly. As long as the person is capable of performing the duties set forth by the FAA and the employer and does so along with the requisite attitude one should have when dealing with the public -- more power to them!
Well, as far as the seatbelt extention goes on the jumpseat...NOT ALOWD, but, they do it anyway..sad..but true..I know that there was a memo or something to that extent at one time that the seatbelt extenders were not appoved for the jumpseat..if any other f/a on here can help me out with that..feel free..I just know we were told NO..absolutely not.... :down:
