I copied this off of FlyerTalk. If you ever wonder why some customers are a royal pain in the arse please read this and comment.
The rudest flight attendant I have encountered
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BLAH BLAH BLAH.....
ALL AROUND THE WORLD, frequent flyers, territorial about armrests and fretful about footing, now secretly wonder if the person next to them is a business flyer or a berserk flyer!
And they may have good reason to be apprehensive. Unruly behavior in the skies has been increasing at an astonishing rate in both numbers and levels of hostility.
In well-publicized incidents, airline passengers have defecated on food carts, beaten up crew members, and even sexually assaulted their own seats!
Here are some examples of "air rage."
Passenger Mr. Finneran, a banker, was fined $50,000 by United Airlines after he assaulted an attendant and then defecated on a first-class food cart during a Buenos Aires-to-New York flight.
Passenger Mr. Guzman-Hernandez removed his pants and then "simulated having sex with the back of his own seat."
Passenger Mr. Misiak put his hands around the throat of a flight attendant and threatened her because she spilled a drink on him.
A passenger named Ms. Pennix grabbed a flight attendant's finger and bent it backward. Pennix explained to authorities that she didn't like the way the flight attendant told her to put her tray and seat in an upright position before landing.
Passenger Mrs. Levy grabbed a flight attendant by the arms and twisted her wrists. Levy was traveling with three children and explains that she lost her temper because her 20-month-old was crying, had wet pants, and there was no way to get to the bathroom.
Passenger Mr. Okada from Japan "allegedly urinated on the seats" then punched another passenger who told him to stop.
A group of drunken Irish tourists were apparently so unruly over the Atlantic that the crew enlisted the help of a wrestling team to restrain them.
Airline crews have begun to take drastic measures which sometimes have disastrous consequences.
In December 1998, an unruly passenger was aboard a Malov flight between Bangkok and Budapest. The crew and passengers tied the unruly man to his seat, then a doctor on board injected him with a tranquilizer.
The passenger died--tied to his seat with airplane headset cords!
Once the crew noticed that the unruly passenger had died, the plane made an unscheduled stop in Istanbul. Five witnesses (passengers) were detained by the Turkish police along with the doctor. After a 13-hour delay, the remaining 183 passengers winged away (and behaved themselves, in spite of their late arrivals and missed connections).
An autopsy in Istanbul showed that the unruly passenger had died due to the mixture in his blood of the tranquilizer and some other drug or alcohol.
Shall we go on?