An interest in ground ops
“There has been a lot of change in the last few years regarding airports providing ground services for carriers, but there is still a lot to do,†says Edward Jacob, regional director of operations for American Eagle Airlines.
“We are looking at a great big sandbox out there, and we just want to know who wants to play.â€
Jacob says the company will tailor to individual airport requirements, building on the strengths of each operator, airline, and airport. The company is also willing to get into any service which is needed by the airport or airline in relation to ground support. One thing he finds that isn’t particularly done well, says Jacob, is jet bridge maintenance, which Eagle Ground Handling can do.
American Eagle personnel are also currently servicing ticket counters, and assisting at boarding gates. According to Jacob, the company can do the ground handling and other services for less cost than the carriers can do it themselves.