I had an interesting experience arriving at LGA this afternoon. We pulled into gate 1 (by the fence) and waited for a few minutes. The door was opened and there was an agent at the door. There was however, no one to unload bags.
After a few minutes the one of the pilots challenged the agent waiting at the bottom of the stairs, asking why the passengers could not deplane. They had some words, which I did not hear all of, but I believe the gist was that the rampers assigned to do the bags were in the break room and that this was NY and the passengers could not deplane until their bags came out. The first officer then went down and started unloading bags. He later told me it had been like that all day long at LGA.
I was surprised that this happened, but rest assured as soon as the pilot started, the workers showed up out of the woodwork and the rest of the bags were unloaded promptly.
I commend the crew on this flight for what they did--the bottom line is that the customers got their bags...
My best to you all.....
After a few minutes the one of the pilots challenged the agent waiting at the bottom of the stairs, asking why the passengers could not deplane. They had some words, which I did not hear all of, but I believe the gist was that the rampers assigned to do the bags were in the break room and that this was NY and the passengers could not deplane until their bags came out. The first officer then went down and started unloading bags. He later told me it had been like that all day long at LGA.
I was surprised that this happened, but rest assured as soon as the pilot started, the workers showed up out of the woodwork and the rest of the bags were unloaded promptly.
I commend the crew on this flight for what they did--the bottom line is that the customers got their bags...
My best to you all.....