Management claims dismal on-time performance not related to concessions

I sure a few of the union blowhards will justify it, but using customers as pawns is about as unprofessional as it gets, and why labor has lost as much support for their right to strike under the RLA, be it railroads or airlines.

It invariably winds up taking the customers hostage for whatever pissing match is going on between the union and the company.
 
I sure a few of the union blowhards will justify it, but using customers as pawns is about as unprofessional as it gets, and why labor has lost as much support for their right to strike under the RLA, be it railroads or airlines.

It invariably winds up taking the customers hostage for whatever pissing match is going on between the union and the company.

So, only the company has the right to use the customers as pawns?
 
I sure a few of the union blowhards will justify it, but using customers as pawns is about as unprofessional as it gets, and why labor has lost as much support for their right to strike under the RLA, be it railroads or airlines.

It invariably winds up taking the customers hostage for whatever pissing match is going on between the union and the company.


I guess the company reserves the right to use customers to their advantage against labor?

Eric,for someone who seems to be well informed in this airline, when will you learn that employee morale is a driving factor in a company's performance?
 
The all knowing bean counters refuse to believe that moral and performance go hand in hand. They also refuse to believe that pay and benefits are tied to moral. So in the end performance at AA is in the toilet right there with moral <_<
 
The all knowing bean counters refuse to believe that moral and performance go hand in hand. They also refuse to believe that pay and benefits are tied to moral. So in the end performance at AA is in the toilet right there with moral <_<

You don't get it, do you? Good pay and benefits are tied to the morale of the executives only, not the workers.
 
I sure a few of the union blowhards will justify it, but using customers as pawns is about as unprofessional as it gets, and why labor has lost as much support for their right to strike under the RLA, be it railroads or airlines.

It invariably winds up taking the customers hostage for whatever pissing match is going on between the union and the company.
The abuse of the RLA is what ends up hurting customers.

If the unions were free to strike on the amendable date of the contract then the customers could make alternate plans. Those that decide to book anyway would do so with the knowlwdge that their plans are at risk.
 
The abuse of the RLA is what ends up hurting customers.

If the unions were free to strike on the amendable date of the contract then the customers could make alternate plans. Those that decide to book anyway would do so with the knowlwdge that their plans are at risk.

Passsengers/customers are given a 30 day advanced notice of any potential strike. RLA... It called a cooling off period and is the final step in mediated negotiations. 30 days!
 
Passsengers/customers are given a 30 day advanced notice of any potential strike. RLA... It called a cooling off period and is the final step in mediated negotiations. 30 days!
Yes but I think what they are referring to is "work to rule" actions which are caused by the fact that the RLA doesnt provide any sort or timetable for the NMB to release the parties. These actions cause delays and cancellations which leave passenger stranded. The RLA and complicity of the NMB allow companies to drag out negotiations for years when it suits them. Even the 30 day cooling off period has become unreliable due to PEBs and other actions by the government.
 
Yes but I think what they are referring to is "work to rule" actions which are caused by the fact that the RLA doesnt provide any sort or timetable for the NMB to release the parties. These actions cause delays and cancellations which leave passenger stranded. The RLA and complicity of the NMB allow companies to drag out negotiations for years when it suits them. Even the 30 day cooling off period has become unreliable due to PEBs and other actions by the government.

Work to rule is not a strike. It is following procedures to the letter of the manual. That is why no one can be fired or disciplined for that action. We all know that there are written procedures and the "real world" aplication. Work to rule just points out the "differences". Blue flu and other "absences" are not work to rule. If cancellations and delays occur because the staff is working to rule then the rules need to be changed.
 
Work to rule is not a strike. It is following procedures to the letter of the manual. That is why no one can be fired or disciplined for that action. We all know that there are written procedures and the "real world" aplication. Work to rule just points out the "differences". Blue flu and other "absences" are not work to rule. If cancellations and delays occur because the staff is working to rule then the rules need to be changed.

Example of work to rule!

1. simple reading light bulb change.

The proper method for mechanic is ,first go to maint manual for removal and installation [Print copy] Then look up parts catalog in comp verify effectivity of part number{simple bulb} The bulbs can be changed BY the famous directive the AD at anytime.The maint manuals are updated
everday.so u cannot copy the procedure for future use illegal per FARS.With all that u get delays garanteed.
 
Example of work to rule!

1. simple reading light bulb change.

The proper method for mechanic is ,first go to maint manual for removal and installation [Print copy] Then look up parts catalog in comp verify effectivity of part number{simple bulb} The bulbs can be changed BY the famous directive the AD at anytime.The maint manuals are updated
everday.so u cannot copy the procedure for future use illegal per FARS.With all that u get delays garanteed.

Great example,what we think are minor things can be major (per the manual that bulb change requires an operational check of the reading light system per chapter 33-?? more paperwork, more time,more problems).
 
The all knowing bean counters refuse to believe that moral and performance go hand in hand. They also refuse to believe that pay and benefits are tied to moral. So in the end performance at AA is in the toilet right there with moral.............................. <_<

.................and the cheap, bean counter, toilet paper.
 
Example of work to rule!

1. simple reading light bulb change.

The proper method for mechanic is ,first go to maint manual for removal and installation [Print copy] Then look up parts catalog in comp verify effectivity of part number{simple bulb} The bulbs can be changed BY the famous directive the AD at anytime.The maint manuals are updated
everday.so u cannot copy the procedure for future use illegal per FARS.With all that u get delays garanteed.


Dont forget to hold boarding so that you are not fighting your way back to the front.

:rolleyes:
 

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