New BOB snacks and soft drinks

[Dorf]

I have also witnessed caterers on the truck juggling items to complete carts or atlas carriers that contain the individual snacks.

I was on a flight last weekend to MSY to see a friend play in a club and was already on board when catering came on, the caterer did just that, took stuff out of one cart and put it in another cart to make a full cart. Didn't really think about it much, but now I wonder...How do you know what has been sold and what has been "misplaced"?

Dorf

 

[Travelpro72]

Exactly! ! ! ! There is NO accountability so therefore I do not understand why they insist on making flight attendants count the crap. The same holds true for liquor. The caterer comes on and asks even though the bev cart gets exchanged, "How's your beer/wine and liquor"? They will take a "new" combo cart and throw a bucket together. So I'm to add this crap into the HHD? PLEASE! ! ! ! 🙄 How about simply listening to your employees. Ever watch how difficult it can be to count and inventory that stuff on t/a? Give me a break.

 

[UPNAWAY]

Piney that has always been an issue with airlines. Long before 9/11 and the increeased security I heard a coke was handled about 10 times from distributor to passanger.

 

[Travelpro72]

Well however they decide to streamline it they need to do something fast. It is NOT practical for a flight attendant to be in the back galley during boarding pulling out every drawer and atlas carrier counting items. That is exactly what you have to do. While you can keep a tally, they want you to hit "primary device" and do this every leg? They need to figure a way to cater the items in a hub/focus city, have items match in the HHD and sell. When you run out of an item you can input what row on what flight. I'm telling you all......they will NEVER get the flight attendant group as a whole to do this current "inventory" crap. Just not gonna happen and it's not right. We need to be visible in the aisle during boarding even if it's toward the back as the "B". I'm sure it cuts down on those "B" f/a's that love to read their Danielle Steel novel.

 

[Travelpro72]

It sure does Bob. The HHD has a scanner and it also has a feature that allows the f/a to input what row they run out of a certain product. The problem is telling the HHD (doing inventory) how much you start with. It's a pain in the rear and they want it every leg. 🙄 Talk about taking a great idea like the HHD and just screw it up. I'm certainly not gonna act shocked.

 

[beachboy]

Two words. Cheap software. Same model AA uses. I don't see them screaming.

 

[jimntx]

Fortunately, our OSRs at AA are not programmed to do inventory--just sales.

 

[Travelpro72]

Oh ours don't do inventory either.....Because the F/A's wont.

 

[beachboy]

Ok I was told 4 months ago those things were suppose to default to PRIMARY. Thus, you must do the inventory to even make it work. Well, duuuuh. Load it pre-inventoried. It should know flight XXX is suppose to have 100 minis. Wait we are still using Catcrew from 1981 to track crews. My opps.

 

[Travelpro72]

Ok so say they made the HHD's default to Primary. What would prevent the f/a from plugging in any jackass number they wanted to? Ohhhhh say hmmmm 70 mini's, 32 wine and whatever......? Basically plugging in what a FULL inventory cart/carrier that is new could/should be. It will NEVER, EVER be accurate. I just don't see the point.

 

[2clippedwings]

I asked that if a Shuttle flight number was input that only a very limited menu would appear (i.e. beer & wine for coach) to choose from instead of having to input the w h o l e list of items (hello? default to zero in the blocks unless you need to input for that particular flight...)
Type in a Hawaii flight number, you get Blue Hawaiians or some other misspelled drink name.

Cashless. Please.
Barcode scanner, please and stop making flight attendants accountable for the inventory until everyone handling is accountable.

 

[beachboy]

Travel are you asking rational questions? Why bother? You know how jacked this places is. They have fostered an environment that wreaks of sewage waste yet wants our group to do 3 departments jobs. Blow it out your ditty bag. Pony up with a decent contract and treat us with respect. THEN and only then do you have the right to set "standards". They have supervisors here in PHL that look like the unibomber, another thinks he is Rico Suave, one just screams at people and only ONE can understand contract language. Hello!

 

[Zarah]

Catering could do inventory and FAs could do seal numbers on the carts. They stock and restock the carts/carriers in a controlled environment, give them a HHD and some seals. Stock, seal, enter info into HHD, transmit place on catering truck.

Simple. Easy. Done.

All the FA should be doing is making sure we have been catered properly for the flight and boarding duties.

 

[SS255]

They just opened up a brand new commissary where I work the other day. I went there for lunch today, and noticed that now they are selling cans of Arizona Iced Tea (including the Arnold Palmer) -- which they never offered in the old commissary. The prices are not listed and I did not ask, but I did notice that the cans are about twice the size as your typical soda can. So if US is selling jumbo-sized cans of AZ Iced Tea for $3, it's actually a decent price point. Although Lord knows I would not want that much sugar in my body, but that's neither here nor there.

 

[YVINTERN]

They just opened up a brand new commissary where I work the other day. I went there for lunch today, and noticed that now they are selling cans of Arizona Iced Tea (including the Arnold Palmer) -- which they never offered in the old commissary. The prices are not listed and I did not ask, but I did notice that the cans are about twice the size as your typical soda can. So if US is selling jumbo-sized cans of AZ Iced Tea for $3, it's actually a decent price point. Although Lord knows I would not want that much sugar in my body, but that's neither here nor there.

They are 99 cents here in DC =)