I know a number of persons in this company will really bad mouth Dick Ferris.
Quite a number of years ago, a certain Customer Service Agent was in the hospital with cancer. His number came up for furlough. At the time, that meant lost of all medical benefits.
Two female Customer Service Agents felt it was not right to furlough him in his time of need. That evening, they sent a message to Mr. Ferris concerning the situation.
By 10:00 AM the next morning there was a reply posted on the bulletin board. It said: "Mr. XXXXXXX is to be retained in excess until further notice. Signed, Dick Ferris."
Also, no one should forget who closed the deal for the Pacific Operation.
As for TED, I love it.