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Thank you Phl Rampers

wildirishrose

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A big heartfelt THANKYOU to Philly Rampers. All of the bags acturally made it to our station last night on 1997. You guys rock!
 
Just please, please connect my bags from SFO to Gatwick on Dec. 31... Flight 1706 to Flight 774. I'm burning miles to take my mom to London and Paris in Envoy and I'd rather not give her the classic US Airways PAWOBS arrival treatment... 😛
 
What's wrong with this picture?

With all due respect, you're thanking people for doing their job?

You should expect no less........

Come on now..I have heard of lowered expectations but this is a new low.

Wages aside, if you show up to work, do your job.

The editorial posted elsewhere from the Philly newspaper is spot on.

My best to you all......
 
What's wrong with this picture?

With all due respect, you're thanking people for doing their job?

You should expect no less........

Come on now..I have heard of lowered expectations but this is a new low.

Wages aside, if you show up to work, do your job.

The editorial posted elsewhere from the Philly newspaper is spot on.

My best to you all......
Yah, thanking people for doing their job. It's common courtesy. No big deal. The world would be a better place if people said please and thank you more often. Just relax, and don't be so dramatic. 🙄

You feelin left out? well thank you too, art at isp! :up: Better?
 
Yah, thanking people for doing their job. It's common courtesy. No big deal. The world would be a better place if people said please and thank you more often. Just relax, and don't be so dramatic. 🙄

You feelin left out? well thank you too, art at isp! :up: Better?

If you're coming into gates C18-C26 during the late afternoon/night shift, the lead over there is a personal friend of mine and gets the job done. He and I once had to work the last 3 departures that push within 5 minutes of each other BY OURSELVES. Just goes to show you how screwed up MidAtlantic was when it first came over F-terminal. We had to do this multiple times, but we always got them out on time. The key was having one push at least 10-15 minutes early to sprint to the next plane to get it out!
 
Allow me to clarify my original post--of course please thank you and great job should be used, but for exemplary performance as well as common courtesy.

The original post in this thread is sending an attaboy for just meeting goal of 100% bags. I do know so many of you in PHL are trying, and I am trying not to generalize, but the few bad apples bring the whole place down unfortunately.
 
Just please, please connect my bags from SFO to Gatwick on Dec. 31... Flight 1706 to Flight 774. I'm burning miles to take my mom to London and Paris in Envoy and I'd rather not give her the classic US Airways PAWOBS arrival treatment... 😛
..well twice in the past couple years I used miles to take my mom to Paris in Envoy and the bags made it, perhaps because I made sure to allow for 3+ hour connections in PHL. But NEITHER time did any of the bags make it home to BOS with us..
 
Jonnyd,

That's what work ethic and teamwork is all about. So thanks for your efforts.

Dignity and respect starts with please and thank you. IMO that's where the management at US needs to start, At the beginning.

It is entirely possible to be hard nosed and demanding of your workforce AND to command respect as a Manager. These are the building blocks of trust. Once trust is established then you can move mountains. Gen. Patton was a stern taskmaster and his troops loved him. Leadership and management are 2 different things and any successful company has both.
This is how you show your employees that you appreciate them- are you watching Doug?

http://www.jetpiedmont.com/gallery/commercials/piedmont8.mpg

http://www.jetpiedmont.com/gallery/commercials/piedmont7.mpg
 
OK Let me clarify once more--as I had time to think this through further on my 2 US flights yesterday.

There's nothing wrong with saying thank you and job well done when employees go over and above what's expected of them. Where I do have a problem, however, is if you go out of your way to praise employees for doing just what is expected of them, ONCE.

Now if this congratulatory notice was sent for a crew having all bags show up with a flight every day for a week, or a month, then all the praise would be due, but to achieve goal one time is not, in my opinion, exceptional (well maybe for PHL 😉 )

As I said, there are many wonderful hard working folks in PHL, but a few spoil the bunch.
 

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