"Thank You"
ARLINGTON (theHub.com) - Under the media attention and speculation voiced by airline analysts over the last few weeks regarding US Airways, ran a current of compliments, kudos and words of support from a different set of specialists -- customers.
One employee who volunteered her time in Philadelphia said that a woman approached her and identified herself as a Chairman’s Preferred customer. The elite Dividend Miles member said that US Airways is “her†carrier and that nothing could convince her to fly with another airline. She then said simply, “Thank you.†Those few simple words meant the world of difference to this and many employees, making the long days worthwhile.
In addition to Philadelphia, loyal customers approached employees in Hartford, Canton/Akron, Boston, LaGuardia, Washington, Providence, Manchester, N.H., Raleigh, Baltimore and other cities to express their appreciation for the superior service provided by the majority of US Airways employees over the holidays.
Gold Preferred customers Jim Johnston and Alysia Brown of FFOCUS (Frequent Flyers Organized and Committed to US Airways Success) organized an effort joined by six other FFOCUS members to hand out cards with small bags of candy to employees.
Each card read, “Today, several of our members are participating in a goodwill mileage run. Yes, we are accumulating miles and status because of a recent offer. More importantly, we are using this as an opportunity to greet the best airline employees out there and to thank you for the wonderful service you give to us everyday on US Airways.â€
ARLINGTON (theHub.com) - Under the media attention and speculation voiced by airline analysts over the last few weeks regarding US Airways, ran a current of compliments, kudos and words of support from a different set of specialists -- customers.
One employee who volunteered her time in Philadelphia said that a woman approached her and identified herself as a Chairman’s Preferred customer. The elite Dividend Miles member said that US Airways is “her†carrier and that nothing could convince her to fly with another airline. She then said simply, “Thank you.†Those few simple words meant the world of difference to this and many employees, making the long days worthwhile.
In addition to Philadelphia, loyal customers approached employees in Hartford, Canton/Akron, Boston, LaGuardia, Washington, Providence, Manchester, N.H., Raleigh, Baltimore and other cities to express their appreciation for the superior service provided by the majority of US Airways employees over the holidays.
Gold Preferred customers Jim Johnston and Alysia Brown of FFOCUS (Frequent Flyers Organized and Committed to US Airways Success) organized an effort joined by six other FFOCUS members to hand out cards with small bags of candy to employees.
Each card read, “Today, several of our members are participating in a goodwill mileage run. Yes, we are accumulating miles and status because of a recent offer. More importantly, we are using this as an opportunity to greet the best airline employees out there and to thank you for the wonderful service you give to us everyday on US Airways.â€
